Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Hobbies and Interests
Languages
Timeline
Generic

Paramanandee Appanah

Vacoas

Summary

Providing value added service to my employer and continue to grow in terms of knowledge and skills. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.


Dependable Accounts Assistant acknowledged for reliability, integrity and quick-learning ability. Highly skilled in payroll with eye for identifying and correcting errors. Dedicated with strong work ethic and resourceful nature.

Overview

2
2
years of professional experience

Work History

Sales Assistant

Woolworths Mauritius Limited
12.2019
  • Providing customer service
  • Assist in yearend inventory count.

Pay Point Controller

Woolworths Mauritius Limited
11.2021 - 08.2022
  • Responsible for the petty cash and running cash float
  • End of day reconciliation of running cash float with sales
  • Coaching of new staff
  • Assist in yearend inventory count.

Accounts clerk

Ning Ho Enterprise Limited (Panarottis)
08.2022 - 01.2023
  • Bulk Individual payments
  • Payments
  • Cash up reconciliation
  • Gross profit statement
  • Income statement.

Accounts Assistant

Exfin Consult Ltd
01.2023 - 06.2023
  • VAT Returns
  • VAT Filing
  • CSG
  • CSG Filing
  • Bank Reconciliation
  • Management Account
  • Accounting Software knowledge
  • Billing
  • Auditing.

Customer Service Associate

MauBank Ltd
07.2023 - 09.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Operations Manager

ISFAMA LTD (Tally Weijl & MOA)
10.2023 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Developed and maintained relationships with external vendors and suppliers.
  • Analyzed and reported on key performance metrics to senior management.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Increased profit by streamlining operations.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Assisted in recruiting, hiring and training of team members.

Education

ACCA Fundamental Level (Knowledge) -

12.2023

HSC -

01.2019

SC -

01.2017

Skills

  • Data Inputting
  • Correspondence Management
  • Expense Control
  • Payroll Processing
  • Payment Processing
  • Bank Reconciliation
  • Labor Relations
  • Financial Management
  • Contract Management
  • Marketing
  • Business Development
  • Inventory Management

Accomplishments

  • Supervised team 15 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Personal Information

Age: 23


Hobbies and Interests

  • Sport (Football)
  • Business News
  • Reading

Languages

English
Native language
French
Upper intermediate
B2
English
Proficient
C2

Timeline

Operations Manager

ISFAMA LTD (Tally Weijl & MOA)
10.2023 - Current

Customer Service Associate

MauBank Ltd
07.2023 - 09.2023

Accounts Assistant

Exfin Consult Ltd
01.2023 - 06.2023

Accounts clerk

Ning Ho Enterprise Limited (Panarottis)
08.2022 - 01.2023

Pay Point Controller

Woolworths Mauritius Limited
11.2021 - 08.2022

Sales Assistant

Woolworths Mauritius Limited
12.2019

ACCA Fundamental Level (Knowledge) -

HSC -

SC -

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Paramanandee Appanah