Pamela Weinmann

• Update all stakeholders regularly to maintain transparency in resource availability
• Streamline operational efficiency by implementing an innovative tracking system to manage incoming project requirements on Monday.com
• Analyse staff availability to ensure optimal resource allocation.
• Collaborate closely with teams to identify potential bottlenecks in the process
• Develope contingency plans for unexpected disruptions or changes in schedules
• Design and implemented SOPs and training documents to ensure work delivered is consistent globally
• Deliver new hire training and mentored established staff on processes and procedures
• Input current metrics into tracking documents and spreadsheets and prepared reports
• Maintain high standards of accuracy and quality in data entry and recordkeeping

• Management of Document Control team for HRSS for AVI group, including performance management and disciplinary procedures if required
• Executive Assistant to 3 Executives, 2 Snr Managers
• Specialised online platforms for Business Systems’ management of master data and support for AVI group
• Training of users for specialised online platforms for AVI group
• Creation of templates for Letters of Appointment and Change Letters for AVI group in SAP Document Builder (including development, testing and production)
• Creation and maintenance of supporting tables for SAP Document Builder
• Reporting – monthly, quarterly, bi-annual and annual
• Annual contribution to Sustainability Report for Head Office
• Office Management – Stock control and staff welfare
• Onboarding of new employees
• Meetings: Complex diary management, setting agendas, minutes of Meetings, following up on outstanding deliverables
• Travel bookings: local, regional and some international travel
• Building and nurturing relationships with internal customers and suppliers to ensure deadlines and commitments are honoured
• Creating and revising SOPs and Works Instructions
• Understanding policies and legislation outside of my area of work that have influence in my responsibilities
• Event Management - Making staff events a success through researching suppliers, venues and catering while managing financial limitations
• Finance: Invoicing (PRs, POs and GRs)
• Expense claim reconciliation for Executives up to Finance Director and CEO approver
• Asset management
• Black Shares Scheme administration
• Prepared reports accurately, aiding informed decision-making at higher management levels
• Oversaw inventory management, reducing discrepancies and wastage
• Handle administrative tasks efficiently to support day-to-day operations.
• Prioritise tasks optimally, ensuring timely completion of all assignments.
• Organised staff training to enhance team capabilities
• Participate in team meetings for insightful contributions and idea generation
• Improve output quality by proofreading documents before distribution

• Responsible for communicating with the software developers the needs of each client and to ensure that the product was delivered and worked, as well as training new users on how to navigate the system
• Compliance and Legal – Ensuring all product offerings complied with WASPA Code of Conduct and the applicable legislations, such as POPI and the Consumer Protection Act, working with relevant lawyers and communicating compliance standards
• Account Management – managing high level accounts and ensuring ultimate customer satisfaction
• Financial and Operations – bookkeeping and collections, payroll, working with auditors, managing contract renewals, full supplier control, BBBEE implementation
• Designing and documenting policy and processes
• PA to the Managing Director
• Floodgate’s instant brand communication closes the gap between marketing and sales, based on the philosophy that mobile phones are king of communication

Team Leader – Quality Assurance

• Responsible for Quality Assurance department
• Process design and implementation
• Process audits
• Operations – stock control, ensuring suppliers were BBBEE, Training needs analysis and WSP for Division
• Project Management and Business Processes for shared services department
• Reporting
• Internal recruitment

Project Consultant – SDP & Training

• Interpreting data and designing training reports for internal and external customers
• Assessing responses of Level 1 & 2 Kirkpatrick assessments
• Disciplinary Hearing assistance

Project Administrator

• Project communications and news letters
• Payroll for employees working on projects
• Attending meetings at customers
• Generalist Agency

• Full PA function to 2 Directors
• Supplier relationship management
• ISO 9000 compliance
• Monthly and weekly reporting
• Fleet Management
• Hospitality Professionals provided training to the hospitality industries

• Personal Assistant
• Full PA function to the Publisher of B2B trade publishing and the HR Manager
• Management of front of house staff
• Company functions
• Agendas and Minutes of Meetings
• Dictation and Dictaphone typing
• Publishing house including prints such as Sunday Times, Elle Magazine, B2B trade publishing

• Full PA function to MD
• Organising company functions
• Travel
• Diary coordination
• Agendas and Minutes of Meetings
• Advanced solutions for printing