Summary
Overview
Work History
Education
Skills
Personal Information
Languages
References
Hobbies and Interests
Training
Affiliations
Certification
Timeline
Generic

Padma Auckloo

Mgr Leen Avenue Quatre Bornes,Mauritius

Summary

As a 'Why Not', 'Make it Happen', and 'Can Do' individual, my career and academic journey reflect a profound dedication to leading with innovation and strategic insight. My experiences as an Executive Director and my rich academic background have nurtured my leadership qualities, analytical skills, and adaptability. I excel in dynamic environments, leveraging collaborative successes while embracing professional growth. I'm committed to transforming challenges into opportunities, aiming to contribute significantly to both professional and academic fields with my enthusiasm, competitive nature, and a team-centric approach.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Executive Director

AV Technology Limited
Port Louis
01.2016 - Current
  • Developed and implemented strategic plans to ensure organizational growth and development.
  • Cultivated relationships with key stakeholders, including board members partners, clients, investors, and regulatory bodies.
  • Managed the organization's financial resources and operations to maximize efficiency and effectiveness.
  • Provided oversight of all departments to ensure compliance with established policies and procedures.
  • Organized regular meetings with board members to discuss progress on initiatives and solicit feedback.
  • Developed marketing strategies to promote the organization's mission.
  • Ensured legal compliance by staying abreast of relevant laws, regulations, standards, guidelines.
  • Authored reports outlining progress on projects or initiatives for senior leadership review.
  • Reviewed monthly financial statements for accuracy before presenting them for approval by the board of directors.
  • Performed risk assessments across multiple areas of operations in order to identify potential issues before they arise.
  • Assessed potential collaboration opportunities to enhance organizational value and improve efficiency.
  • Facilitate seamless communication of contracts for effective implementation and adherence.
  • Lead business expansion efforts, including the setup of new entities and oversight of subsidiaries.
  • Directing the daily management of the company, spearheading the development of new projects, and leading business expansion efforts, including the establishment of new entities in various territories

General Manager

Bardo Mauritius
Port Louis
01.2013 - 10.2014
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • 2013 to October 2014

Senior Administrative and Account Officer

BARDO MAURITIUS
01.2011 - 01.2013
  • versee operational and administrative functions, ensuring efficiency and compliance.
  • Manage registration requirements, maintaining up-to-date records.
  • Handle cash management for local bank accounts, including petty cash fund oversight.
  • Ensure accurate invoicing and timely outward payments; reconcile bank accounts and address discrepancies.
  • Manage transaction processing with acquiring banks, including data validation and quality checks.
  • Organize and distribute settlement reports effectively to merchants.
  • Process retrieval requests and chargebacks in line with Visa and MasterCard regulations, monitoring for policy violations.
  • Recruit and train new staff, developing a skilled and knowledgeable team.

Merchant Account Officer

BARDO MAURITIUS
01.2008 - 01.2011
  • Manage office systems, data management, and filing; arrange travel and accommodations for executives.
  • Sell international payment processing services to corporate merchants, engaging in networking and meetings.
  • Address day-to-day operational requests from merchants, ensuring accuracy and compliance in materials provided.
  • Input merchant data into financial software; identify and reconcile statement discrepancies.
  • Build and maintain strong relationships with business owners; manage refunds, chargebacks, and disputes.
  • Provide email and phone support to merchants in English and French; offer first-level problem diagnosis and resolution.
  • Maintain updated documents for a merchant portfolio; manage high volumes of daily communication with customers.

Education

Level 8 Diploma in Strategic Management -

Qualifi UK

MBA Executive -

Leeds Beckett University UK

Post Graduate Diploma in Strategic Management and Leadership -

Pearson UK

Level 7 Diploma in Strategic Management and Leadership -

Pearson UK

Extended Diploma in Law -

Qualifi

Higher School Certificate -

Cambridge UK
Hindu Girls College

Skills

  • Demonstrated leadership and strategic management in technology-driven environments
  • Proficient in navigating complex legal frameworks and compliance standards
  • Strong analytical skills, with a keen ability to interpret data for strategic decision-making
  • Expertise in fostering collaborative relationships with stakeholders, clients, and team members
  • Adaptable and eager to embrace new challenges and learning opportunities
  • Exceptional communication skills, proficient in both English and French, facilitating clear and influential interactions
  • Proven track record in project management, ensuring successful execution and delivery
  • Committed to continuous professional development and innovation in business practices
  • Skilled in cross-cultural communication and developing global business strategies, capable of leading in diverse international markets

Personal Information

  • Date of Birth: 04/21/87
  • Gender: Female
  • Marital Status: Married

Languages

  • English (fluent)
  • French (fluent)

References

Mr Laurent Alonzo, +33 770 28 94 47, CEO and Chairman of Bardo Group

Hobbies and Interests

  • Cooking
  • Music
  • Gaming
  • Gardening
  • Painting

Training

  • Ecommerce merchants, gaming and mobile money
  • Credit cards Chargebacks
  • Fraud prevention techniques
  • Pci dss (Payment Card Industry Data Security Standard)
  • Risk management and compliance

Affiliations

Board Member, SunBet Africa Holdings Mauritius
2022 - Present

  • Involved in guiding strategic decisions to drive the organization's growth and market positioning within the competitive landscape of the betting industry. Actively contribute to shaping the company's strategic direction, governance, and financial oversight, ensuring sustainable development and operational excellence.

Board Member, Leova Limited Mauritius
2023 - Present

  • Direct involvement in strategic decision-making and planning, steering the company towards achieving its long-term goals. Play a critical role in defining strategic priorities, guiding financial planning, and ensuring operational alignment with the company’s strategic vision.

Board Member, Scriversi, Delaware
2023 - Present

  • At Scriversi, based in Delaware, my involvement at the strategic level encompasses shaping pivotal strategies for the organization's growth and innovation. This role emphasizes my contribution towards defining the strategic direction and ensuring that our initiatives align with our core objectives and values.

Certification

Chartered Management Institute (CMI) Membership
Application Submitted (2024)

  • Submitted an application for Chartered Manager status with the Chartered Management Institute (CMI), demonstrating a commitment to professional growth and adherence to the highest standards of leadership and management.

Timeline

Executive Director

AV Technology Limited
01.2016 - Current

General Manager

Bardo Mauritius
01.2013 - 10.2014

Senior Administrative and Account Officer

BARDO MAURITIUS
01.2011 - 01.2013

Merchant Account Officer

BARDO MAURITIUS
01.2008 - 01.2011

Level 8 Diploma in Strategic Management -

Qualifi UK

MBA Executive -

Leeds Beckett University UK

Post Graduate Diploma in Strategic Management and Leadership -

Pearson UK

Level 7 Diploma in Strategic Management and Leadership -

Pearson UK

Extended Diploma in Law -

Qualifi

Higher School Certificate -

Cambridge UK

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Padma Auckloo