Summary
Work History
Education
Skills
Languages
Timeline
Generic
Orphélie  Foolchand

Orphélie Foolchand

Curepipe

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Work History

Customer Service Representative

Concentrix
Ebene
12.2023 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

Higher School Certificate - Letters

Loreto College of Curepipe
Curepipe
11.2023

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Computer Proficiency
  • Microsoft Excel
  • Microsoft Outlook
  • Follow-up skills
  • Administrative Support
  • Filing

Languages

French
Bilingual or Proficient (C2)
English
Advanced (C1)

Timeline

Customer Service Representative

Concentrix
12.2023 - Current

Higher School Certificate - Letters

Loreto College of Curepipe
Orphélie Foolchand