Oodish Joodhun

Insurance Medical Claim Departement

• Responded to customer requests for claim services.
• Documented customer interactions and transactions for accurate, up-to-date records.
• Advised customers on required information for claim submissions to progress applications.
• Completed customer applications and updated records to reflect current information.
• Processed and recorded new policies and claims.
• Maintained confidentiality of patient finances, records, and health statuses.
• Posted payments to accounts and maintained records.

Manage Team and Stocks

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Monitored workflow to improve employee time management and increase productivity.
• Evaluated employee performance and coached and trained to improve weak areas.

• Verify data by comparing it to source documents.
• Transcribing, updating customer information and entering accounting records.
• Billing.
• Sorted documents and maintained organized filing process.