Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nusayhah Hosenally

Mauritius

Summary

Proficient Senior Sales & Administrative Officer with desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at cultivating productive client relationships through positive rapport, tailored solutions and client engagement.

Overview

8
8
years of professional experience

Work History

SENIOR SALES & ADMINISTRATIVE OFFICER

MICHAEL ZINGRAF REAL ESTATE - LUXURY
01.2023 - Current
  • Provide administrative support for the Sales Team
  • Maintain a clear and easy-to-find reference/filing system
  • Ensure all correspondences are standardized and high quality remained
  • Periodically update mailing addresses for existing corporate accounts and other databases through the sales force
  • Ensure that all phone calls within the department are attended to and positively engage client requirements
  • Ensure a smooth inter-department communication channel to get messages/information clearly received or disseminated
  • Assist in the preparation of sales agreements
  • Handles confidential documents, including accurate personnel file status of the department's employees, with the strictest confidence
  • Assist with travel preparations and scheduling for Sales Managers
  • To develop and maintain knowledge of market trends, competition, and customers
  • Display creativity and initiative and display leadership skills by being able to operate with minimum supervision
  • Ensure adequate stock of office supplies and initiates requisitions for approval
  • Ensure that sales personnel are updated with client enquiries and requests.

SENIOR SALES & ADMINISTRATIVE OFFICER

KEON PROPERTIES
01.2022 - 01.2023
  • Cultivating solid relationships with major customers to ensure a continuous flow of sales revenue
  • Handling a client portfolio of more than 2500 high net worth - CRM
  • Conducting in-depth research on competitors' products, pricing, and market success to gain insight into customer preferences and interests
  • Controlled and managed document processes by reviewing KYC, files, records and critical information to confirm accuracy and comply with company policies and procedures
  • Review Administrators' work - including coaching them
  • Provide guidance and ensure they always comply with statutory regulation and company's policy and procedures
  • Completion and follow-up of Certification, Notarization, Apostillation, Consularisation of documents on a timely basis
  • Dealing with notaries, banks and Economic Development Board.

SALES & ADMINISTRATIVE OFFICER

MONT CHOISY GROUP LTD
01.2021 - 01.2022
  • Ensure that all sales administration tasks are dully and timely followed up
  • Handle many standard office responsibilities: emails, schedule appointments, paper filing systems (Physical & Digital files) and compile sales reports
  • Processing of reservation contracts (CRP) & Collate KYC documentation from client
  • Following up on payment milestones for clients
  • Dealing with notaries, banks and Economic Development Board
  • Managing Price List & all sales tools' documents
  • Register client on CRM.

EXECUTIVE SALES ASSISTANT

2FUTURES LTD
01.2019 - 01.2021
  • Manage incoming and outgoing calls concerning client queries about our projects
  • Processing of reservation contracts (CRP) & Collate KYC documentation from client
  • Dealing with notaries, banks and Economic Development Board
  • Managing Price List & all sales tools' documents
  • Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities - CRM
  • Prepared presentations and sales contracts for existing and potential clients.

ADMINISTRATIVE ASSISTANT

EVACO GROUP
01.2017 - 01.2018
  • Answered phone calls and emails to provide information, resulting in effective business correspondence
  • Provided secretarial and office management support while building cooperative working relationships
  • Organized and prepared meeting rooms and equipment for onsite and offsite events
  • Ordered office supplies to keep stationary and inventory properly stocked
  • Managed executives' calendars to keep track of events, meetings and activities
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials
  • Tracked and submitted employee timesheets to prepare for payroll processing.

Education

Higher School Certificate -

GMD Atchia State College

Diploma in Business Management -

Online Business School UK

BA Business Management -

Arden University UK

Skills

  • Client Relationship Management
  • Attention to detail
  • Strategic Thinking
  • Team Building & Leadership
  • Record keeping & File Management

Languages

English
First Language
French
Advanced (C1)
C1

Timeline

SENIOR SALES & ADMINISTRATIVE OFFICER

MICHAEL ZINGRAF REAL ESTATE - LUXURY
01.2023 - Current

SENIOR SALES & ADMINISTRATIVE OFFICER

KEON PROPERTIES
01.2022 - 01.2023

SALES & ADMINISTRATIVE OFFICER

MONT CHOISY GROUP LTD
01.2021 - 01.2022

EXECUTIVE SALES ASSISTANT

2FUTURES LTD
01.2019 - 01.2021

ADMINISTRATIVE ASSISTANT

EVACO GROUP
01.2017 - 01.2018

Higher School Certificate -

GMD Atchia State College

Diploma in Business Management -

Online Business School UK

BA Business Management -

Arden University UK

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Nusayhah Hosenally