Proficient Senior Sales & Administrative Officer with desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at cultivating productive client relationships through positive rapport, tailored solutions and client engagement.
Overview
8
8
years of professional experience
Work History
SENIOR SALES & ADMINISTRATIVE OFFICER
MICHAEL ZINGRAF REAL ESTATE - LUXURY
01.2023 - Current
Provide administrative support for the Sales Team
Maintain a clear and easy-to-find reference/filing system
Ensure all correspondences are standardized and high quality remained
Periodically update mailing addresses for existing corporate accounts and other databases through the sales force
Ensure that all phone calls within the department are attended to and positively engage client requirements
Ensure a smooth inter-department communication channel to get messages/information clearly received or disseminated
Assist in the preparation of sales agreements
Handles confidential documents, including accurate personnel file status of the department's employees, with the strictest confidence
Assist with travel preparations and scheduling for Sales Managers
To develop and maintain knowledge of market trends, competition, and customers
Display creativity and initiative and display leadership skills by being able to operate with minimum supervision
Ensure adequate stock of office supplies and initiates requisitions for approval
Ensure that sales personnel are updated with client enquiries and requests.
SENIOR SALES & ADMINISTRATIVE OFFICER
KEON PROPERTIES
01.2022 - 01.2023
Cultivating solid relationships with major customers to ensure a continuous flow of sales revenue
Handling a client portfolio of more than 2500 high net worth - CRM
Conducting in-depth research on competitors' products, pricing, and market success to gain insight into customer preferences and interests
Controlled and managed document processes by reviewing KYC, files, records and critical information to confirm accuracy and comply with company policies and procedures
Review Administrators' work - including coaching them
Provide guidance and ensure they always comply with statutory regulation and company's policy and procedures
Completion and follow-up of Certification, Notarization, Apostillation, Consularisation of documents on a timely basis
Dealing with notaries, banks and Economic Development Board.
SALES & ADMINISTRATIVE OFFICER
MONT CHOISY GROUP LTD
01.2021 - 01.2022
Ensure that all sales administration tasks are dully and timely followed up
Handle many standard office responsibilities: emails, schedule appointments, paper filing systems (Physical & Digital files) and compile sales reports
Processing of reservation contracts (CRP) & Collate KYC documentation from client
Following up on payment milestones for clients
Dealing with notaries, banks and Economic Development Board
Managing Price List & all sales tools' documents
Register client on CRM.
EXECUTIVE SALES ASSISTANT
2FUTURES LTD
01.2019 - 01.2021
Manage incoming and outgoing calls concerning client queries about our projects
Processing of reservation contracts (CRP) & Collate KYC documentation from client
Dealing with notaries, banks and Economic Development Board
Managing Price List & all sales tools' documents
Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities - CRM
Prepared presentations and sales contracts for existing and potential clients.
ADMINISTRATIVE ASSISTANT
EVACO GROUP
01.2017 - 01.2018
Answered phone calls and emails to provide information, resulting in effective business correspondence
Provided secretarial and office management support while building cooperative working relationships
Organized and prepared meeting rooms and equipment for onsite and offsite events
Ordered office supplies to keep stationary and inventory properly stocked
Managed executives' calendars to keep track of events, meetings and activities
Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials
Tracked and submitted employee timesheets to prepare for payroll processing.
Education
Higher School Certificate -
GMD Atchia State College
Diploma in Business Management -
Online Business School UK
BA Business Management -
Arden University UK
Skills
Client Relationship Management
Attention to detail
Strategic Thinking
Team Building & Leadership
Record keeping & File Management
Languages
English
First Language
French
Advanced (C1)
C1
Timeline
SENIOR SALES & ADMINISTRATIVE OFFICER
MICHAEL ZINGRAF REAL ESTATE - LUXURY
01.2023 - Current
SENIOR SALES & ADMINISTRATIVE OFFICER
KEON PROPERTIES
01.2022 - 01.2023
SALES & ADMINISTRATIVE OFFICER
MONT CHOISY GROUP LTD
01.2021 - 01.2022
EXECUTIVE SALES ASSISTANT
2FUTURES LTD
01.2019 - 01.2021
ADMINISTRATIVE ASSISTANT
EVACO GROUP
01.2017 - 01.2018
Higher School Certificate -
GMD Atchia State College
Diploma in Business Management -
Online Business School UK
BA Business Management -
Arden University UK
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