BIBI NUSAYHAH SHAGOUFTHA DILOO
PHOENIX
Summary
Dynamic professional with extensive experience as a CCTV Operator at BRINKS MAURITIUS LTD, skilled in incident reporting and CCTV maintenance. Proven ability to enhance security protocols and train junior staff. Known for punctuality and dependable customer service, consistently fostering positive relationships and ensuring operational efficiency.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Accomplished various tasks daily and experienced in collecting payments with cash or carded registers . Cheerful when assisting customers and coworkers.
Overview
9
9
years of professional experience
Work History
CCTV Operator
BRINKS MAURITIUS LTD
08.2019 - 12.2025
- Monitored surveillance feeds to ensure security compliance across multiple locations.
- Detected and reported suspicious activities to enhance safety protocols.
- Conducted regular equipment checks to maintain operational efficiency of CCTV systems.
- Trained junior operators on system functionalities and emergency response procedures.
- Developed incident reports detailing security breaches for internal review processes.
- Demonstrated excellent multitasking abilities while managing multiple screens simultaneously without compromising attention to detail or situational awareness.
Shop Manager
DIVANO SOFA FACTORY SHOP
11.2018 - 01.2019
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Orchestrated redesign of shop layouT.
- Interacted well with customers to build connections and nurture relationships.
- Reported issues to higher management with great detail.
- Take orders and prepare invoice accordingly for selected items.
- Opening and closing of shop.
SALES GIRL
FASHION COLLECTION
11.2016 - 12.2016
- Monitored inventory levels, ensuring timely restocking and minimizing stockouts.
- Implemented promotional displays that increased customer engagement and drove sales.
- Resolved customer inquiries and complaints efficiently, maintaining positive store reputation.
- .Demonstrated thorough knowledge of products offered at the store while assisting customers in making informed purchasing decisions.
- Maintained a clean, organized store appearance to uphold company standards and enhance the shopping experience for customers.
Education
SCHOOL CERTIFICATE -
ALEEMIAH GIRLS COLLEGE
HIGHLANDS01-2019
Skills
- CCTV camera operations
- Incident reporting
- CCTV maintenance
- Report writing
- Footage review
- Punctuality
- Honest and dependable
- Data entry
- Customer service
Languages
Creole
English
French
Hindi
Timeline
CCTV Operator
BRINKS MAURITIUS LTD
08.2019 - 12.2025
Shop Manager
DIVANO SOFA FACTORY SHOP
11.2018 - 01.2019
SALES GIRL
FASHION COLLECTION
11.2016 - 12.2016
SCHOOL CERTIFICATE -
ALEEMIAH GIRLS COLLEGE