Noushrat Ramkhalawon
QA Lead
Port Louis
Summary
I have around 14 years of experience in the Software Quality Assurance field.
During my career, my position, roles, and responsibilities changed from being a junior to being a lead.
In those years, I have been involved in test case writing, test execution, bug logging and tracking, and as well as team management and project delivery.
Also, performed manual testing of applications, including functional, regression, integration, and system testing, using different testing techniques and principles.
I am currently the QA lead at Nabla Business Solutions Ltd, where I have set up some quality guidelines and principles to deliver quality products.
I can work under pressure and deliver projects on time.
I have strong work ethics and believe in ownership, accountability, and trustworthiness, but at the same time, I believe in a fun, flexible, and supportive work environment.
I also worked on a BI migration project, where reports were converted from BO XI version to SAP BI4 version.
Additionally, I can coach and train people in different functional areas related to the business nature of various projects.
Overview
14
14
years of professional experience
2
2
Certification
Work History
QA Lead
Nabla Business Solutions
09.2023 - Current
- Guaranteeing top-notch standards during project execution.
- Executed tasks throughout the project life cycle, encompassing user story scripting and offering deployment support within an agile environment.
- Act as the Product Owner
- Project management and a prioritized backlog to align with business goals.
- Collaborated with stakeholders to define product requirements and ensure the quality of deliverables.
- Resolved client inquiries and ensured seamless assistance.
- Provided structured training to juniors and interns for skill advancement and building core competencies.
- Oversaw product development processes and team management.
- Monitored and enforced quality protocols across all phases of the STLC to ensure adherence to quality assurance standards.
- Identified opportunities for improving the efficiency of the QA process through automation or other means.
- Led the selection and implementation of quality management software to streamline processes and enhance traceability.
- Represented the company in external audits, demonstrating the effectiveness of the quality management system.
- Developed test cases based on user stories and requirements documents and ensured they are up-to-date at all times.
- Also, acting as the agile coach.
Senior QA
Nabla Business Solutions
03.2019 - 08.2023
- Conducted regular quality audits and assessments to ensure adherence to quality management systems.
- Identified and logged defects in the bug tracking system and verified bug fixes.
- Developed and implemented test plans for software applications to ensure quality assurance.
- Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
- Performed exploratory testing to uncover potential issues with new features or products.
- Reviewed product design documents to provide feedback on usability and functionality.
- Maintained up-to-date knowledge of industry quality standards and regulatory requirements.
- Performed compatibility testing on various operating systems and browsers.
- Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
- Coordinated with cross-functional teams to enhance product quality and performance.
- Executed tests at client locations for smooth product launches.
- Conducted training sessions on quality standards and procedures for new employees and team members.
Quality Assurance Engineer
Business & Decision
04.2016 - 02.2019
- Assured quality of project deliverables.
- Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
- Acted as a BI consultant.
- Setting up proper testing standards.
- Built a foundational, effective QA system, as no quality assurance department was available previously.
- Coaching other QA members.
- Collaborated with development teams to troubleshoot issues found during testing cycles.
- Documented all phases of testing activities in accordance with established standards.
- Identified areas for improvement in existing processes to increase efficiency.
- Worked on a BI migration project: migration of reports from BO XI (Deski) to SAP BI4 (Webi).
Software Test Engineer
Proximity BBDO
01.2014 - 03.2015
- Maintained high-quality products through rigorous application of testing methods.
- Ensured compatibility through extensive multi-platform and cross-browser testing.
- Conducted manual tests on multiple platforms including web-based applications, mobile devices and desktop computers.
- Recorded outcomes of all tests using standardized templates and tools like Mantis
- Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
- Investigated customer-reported problems by reproducing scenarios in a test environment.
- Participated in peer reviews of test plans, scripts, data sets and other related documentation.
- Performed functional, integration, system and user acceptance testing processes.
- Monitored bug tracking systems for open issues related to software testing efforts.
Test Analyst / Junior Test Analyst
Rubric Quality Consultants
08.2011 - 12.2013
- Implementation of Software Quality Management and Quality Assurance Standards for outsourced clients.
- Coordinated testing stages including analysis, test case execution and defects documentation.
- Project and Team Management.
- Coaching of newcomers,
- Support for clients.
- QA consultants for other companies help them implement and follow best testing standards and principles.
- Identified software defects and reported them in bug tracking systems.
- Executed automated tests
- Recognized by management for providing exceptional customer service.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Bachelor - Information systems
University Of Mauritius
MauritiusSkills
- Strong analytical skills
- Attention to detail
- Team Leadership
- Good communication skills, both written and spoken
- Planning and organization skills
- Time management
- Decision-making
- Versatile
Languages
Mauritian Creole
First Language
English
Proficient (C2)
C2
French
Proficient (C2)
C2
Urdu
Proficient (C2)
C2
Arabic
Beginner
A1
Certification
• ISTQB – Foundation Level
• HP ALM
Industry
- FinTech
- Education
- E-commerce
Affiliations
- A nature lover.
- I often go hiking
- Do swimming.
- During my college days, I participated in a debate competition, and my team once won the English elocution competition.
- Keen to help others and have the Fellowship First-Aider certificate - year 2007
Timeline
QA Lead
Nabla Business Solutions
09.2023 - Current
Senior QA
Nabla Business Solutions
03.2019 - 08.2023
Quality Assurance Engineer
Business & Decision
04.2016 - 02.2019
Software Test Engineer
Proximity BBDO
01.2014 - 03.2015
Test Analyst / Junior Test Analyst
Rubric Quality Consultants
08.2011 - 12.2013
Bachelor - Information systems
University Of Mauritius
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