Noor Muhammad Shabeer Pookhan
Port Louis
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Most of my skills have been developed through work experiences. Learning while working is one of my best aspects. Committed job seeker with a history of meeting company needs with consistent and organized practices have been working both as IT Technician/Officer and Factory Operations Assistant for the bast 4 years
I also have side hobby of creating digital arts and digital products.
Overview
10
10
years of professional experience
Work History
IT Technician
Dry Cleaning Services ltd
Port Louis
01.2024 - Current
- Installed and configured hardware, software, systems, networks, printers, and scanners.
- Troubleshot system issues related to network connectivity, software installation and configuration, printing.
- Provided technical support to users via telephone or remote access.
- Monitored system performance and implemented preventive maintenance procedures.
- Assisted with the deployment of new applications and updates to existing applications.
- Performed daily backups using NAS Backup and Microsoft SQL.
- Implemented security measures such as firewall configuration (SOPHOS) and virus protection software installation and updates.
- Managed inventory of IT assets such as laptops, desktops, servers and peripherals.
- Configured routers, switches and wireless access points for LANs and WANs.
- Creating shred folders on NAS and managing users on NAs with different access rights.
- Knowledge in the use of Microsoft Office 365
- Disassembled computer systems to troubleshoot and resolve hardware issues.
Factory Operation Assistant
Dry Cleaning Services Ltd
Port Louis
01.2018 - Current
- Organized and maintained filing systems for documents and records.
- Assisted in the preparation of reports, presentations and correspondence.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Provided administrative support to senior management team.
- Processed incoming mail on a daily basis including sorting, distributing and responding when necessary.
- Compiled data into spreadsheets for analysis or reporting purposes.
- Coordinated special projects as assigned by management staff.
- Checked stock to determine inventory levels and maintain office supply products.
- Maintained accurate inventory records using computerized systems.
- Managing factory chemical usage as per production for new orders
- Follow up and managing stocks both IT related and other factory stocks
Tax Preparer
Silvercrest Business Solutions
Port Louis
07.2017 - 12.2024
- Prepared and reviewed tax returns for individuals, partnerships, corporations and trusts.
- Compiled data from clients to accurately complete tax forms.
- Analyzed financial information such as income statements and balance sheets to calculate tax liability.
- Maintained accurate records of all client transactions and filings.
Sales Assistant
NIS Trading
Port Louis
05.2015 - 06.2017
- Greeted customers and provided assistance with product selection.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Assisted customers with returns, exchanges and refunds.
- Replenished merchandise on shelves as needed throughout the day.
- Performed electrical installations, maintenance and repairs of electrical systems, wiring, fixtures and components.
Education
Diploma - Computing
SNIT Business School
Belle Village10-2018
Islamic Cultural College
Port LouisIslamic Cultural College VDP Boys
Skills
- Application Installations
- Debugging
- Hardware Installation
- Mobile Device Management
- Network Security
- Troubleshooting and Diagnostics
- Technical Support
- Computer Maintenance
- LAN/WAN
- Multitasking
- Self Motivation
- Problem-Solving Abilities
- Friendly and Patient
- Operational Reporting
- Work Planning and Prioritization
- MS Office
- Hardworking and always open to new challenges
- Ability to adapt and fast at learn new skills
- Inventory Management
Affiliations
- I do sports regularly (Boxing,Football and hiking)
- Playing video games and creating digital products / digital arts
Timeline
IT Technician
Dry Cleaning Services ltd
01.2024 - Current
Factory Operation Assistant
Dry Cleaning Services Ltd
01.2018 - Current
Tax Preparer
Silvercrest Business Solutions
07.2017 - 12.2024
Sales Assistant
NIS Trading
05.2015 - 06.2017
Diploma - Computing
SNIT Business School
Islamic Cultural College
Islamic Cultural College VDP Boys
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