Nivesh Poloo
Belle Vue Maurel,Mauritius
Summary
Outlet supervisor with over 9 years of experience in retail operations and hospitality. Expertise in delivering exceptional customer service, maintaining store standards, and achieving sales targets. Proficient in staff supervision, inventory management, and policy implementation to enhance customer experience.
Overview
11
11
years of professional experience
Work history
Assistant restaurant manager
Ocean`s creek resort hotel
Balaclava, Mauritius
01.2025 - Current
Outlet supervisor
Ibis style hotel
, Mayotte
09.2024 - 01.2025
Restaurant supervisor
Oceans creek beach hotel
Balaclava, Mauritius
06.2024 - 08.2024
Restaurant supervisor
La Maison d`ete
Post la fayette, Mauritius
11.2022 - 05.2024
Head waiter
Radisson Blu Hotel
Poste Lafayette, Mauritius
09.2018 - 11.2022
-Recognised as front of house nominee in January 2019.
-Awarded front of house employee of the month in September 2019.
Assitant Chef de rang
The Ravenala attitude
Balaclava, Mauritius
02.2018 - 09.2018
-Best Food & beverage outlet of june 2018
Waiter
Club med 2
Cruise ship
09.2017 - 02.2018
Waiter
The Ravenala attitude
Balaclava, Mauritius
05.2017 - 09.2017
Waiter
Sea chef cruise ltd
cruise ship
10.2016 - 01.2017
Waiter
Maritim Resort & spa mauritius
balaclava, mauritius
01.2015 - 10.2016
Received Nominee of the Month award in December 2015.
Awarded Guest Honour recognition for outstanding service.
Completed HACCP awareness training in March 2015.
Education
C.P.E -
Barlow Govt School
Belle Vue Maurel, Riviere du Rempart DistrictG.C.E -
Universal College
Riviere du Rempart, Riviere du Rempart DistrictSTCW Basic Safety Tranning
STCW Crowd Management
Security awareness
Skills
- Leadership and supervision
- Customer service excellence
- Inventory management
- Sales strategies and upselling
- Conflict resolution
- Effective communication
- Organizational skills
- Problem-solving techniques
- Service quality assurance
- POS operation and cash handling
- Staff development and mentoring
- VIP guest relations
- Customer feedback enhancement
Languages
English
Advanced
French
Upper intermediate
Affiliations
- Football
- Swimming
Timeline
Assistant restaurant manager
Ocean`s creek resort hotel
01.2025 - Current
Outlet supervisor
Ibis style hotel
09.2024 - 01.2025
Restaurant supervisor
Oceans creek beach hotel
06.2024 - 08.2024
Restaurant supervisor
La Maison d`ete
11.2022 - 05.2024
Head waiter
Radisson Blu Hotel
09.2018 - 11.2022
Assitant Chef de rang
The Ravenala attitude
02.2018 - 09.2018
Waiter
Club med 2
09.2017 - 02.2018
Waiter
The Ravenala attitude
05.2017 - 09.2017
Waiter
Sea chef cruise ltd
10.2016 - 01.2017
Waiter
Maritim Resort & spa mauritius
01.2015 - 10.2016
C.P.E -
Barlow Govt School
G.C.E -
Universal College
STCW Basic Safety Tranning
STCW Crowd Management
Security awareness
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