Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic
Nivesh Poloo

Nivesh Poloo

Belle Vue Maurel,Mauritius

Summary

Outlet supervisor with over 9 years of experience in retail operations and hospitality. Expertise in delivering exceptional customer service, maintaining store standards, and achieving sales targets. Proficient in staff supervision, inventory management, and policy implementation to enhance customer experience.

Overview

11
11
years of professional experience

Work history

Assistant restaurant manager

Ocean`s creek resort hotel
Balaclava, Mauritius
2025.01 - Current

Outlet supervisor

Ibis style hotel
, Mayotte
2024.09 - 2025.01

Restaurant supervisor

Oceans creek beach hotel
Balaclava, Mauritius
2024.06 - 2024.08

Restaurant supervisor

La Maison d`ete
Post la fayette, Mauritius
2022.11 - 2024.05

Head waiter

Radisson Blu Hotel
Poste Lafayette, Mauritius
2018.09 - 2022.11

-Recognised as front of house nominee in January 2019.

-Awarded front of house employee of the month in September 2019.

Assitant Chef de rang

The Ravenala attitude
Balaclava, Mauritius
2018.02 - 2018.09

-Best Food & beverage outlet of june 2018

Waiter

Club med 2
Cruise ship
2017.09 - 2018.02

Waiter

The Ravenala attitude
Balaclava, Mauritius
2017.05 - 2017.09

Waiter

Sea chef cruise ltd
cruise ship
2016.10 - 2017.01

Waiter

Maritim Resort & spa mauritius
balaclava, mauritius
2015.01 - 2016.10

Received Nominee of the Month award in December 2015.

Awarded Guest Honour recognition for outstanding service.

Completed HACCP awareness training in March 2015.

Education

C.P.E -

Barlow Govt School
Belle Vue Maurel, Riviere du Rempart District

G.C.E -

Universal College
Riviere du Rempart, Riviere du Rempart District

STCW Basic Safety Tranning

STCW Crowd Management

Security awareness

Skills

  • Leadership and supervision
  • Customer service excellence
  • Inventory management
  • Sales strategies and upselling
  • Conflict resolution
  • Effective communication
  • Organizational skills
  • Problem-solving techniques
  • Service quality assurance
  • POS operation and cash handling
  • Staff development and mentoring
  • VIP guest relations
  • Customer feedback enhancement

Languages

English
Advanced
French
Upper intermediate

Affiliations

  • Football
  • Swimming

Timeline

Assistant restaurant manager

Ocean`s creek resort hotel
2025.01 - Current

Outlet supervisor

Ibis style hotel
2024.09 - 2025.01

Restaurant supervisor

Oceans creek beach hotel
2024.06 - 2024.08

Restaurant supervisor

La Maison d`ete
2022.11 - 2024.05

Head waiter

Radisson Blu Hotel
2018.09 - 2022.11

Assitant Chef de rang

The Ravenala attitude
2018.02 - 2018.09

Waiter

Club med 2
2017.09 - 2018.02

Waiter

The Ravenala attitude
2017.05 - 2017.09

Waiter

Sea chef cruise ltd
2016.10 - 2017.01

Waiter

Maritim Resort & spa mauritius
2015.01 - 2016.10

C.P.E -

Barlow Govt School

G.C.E -

Universal College

STCW Basic Safety Tranning

STCW Crowd Management

Security awareness
Nivesh Poloo