Nitranee Jankeesaw

• Coordinated court filings including scheduling hearings, filing deadlines and calendaring events.
• Coordinated meetings, appointments, and court schedules for attorneys.
• Managed correspondence and communication between clients and Counsels.
• Organized and maintained legal documents and case files efficiently.
• Organized case files by creating and maintaining document filing systems for easy retrieval of information.
• Assisted in maintaining Counsel's personnel files with utmost confidentiality.
• Monitored office supplies and placed orders to ensure availability for daily operations.
• Ensured timely delivery of incoming mail to facilitate communication.
• Streamlined communication by managing email forwarding, call transfers, and document filing.
• Answered incoming calls from clients and Counsels to provide assistance or route calls to appropriate personnel.
• Maintained confidentiality of sensitive information in all communications.
• Handled confidential information with discretion and integrity.
• Photocopied all correspondence, documents and other printed materials.

Answering phone calls and replying emails

Attending to walk in customers

Scheduling appointments for repairs or consultations

Filing and organizing invoices, receipts, bills

Maintaining office records

Preparing quotations and invoices

Liaising with suppliers for orders and deliveries

Handling complaints politely and professionally

Ensuring customer satisfaction

Handling customer inquiries and complaints

Maintaining filing system for warranties and repair records

Daily cash reconciliation

Receiving phones for repairs and recording customer details

Coordinating with technicians regarding repair status

Contacting customers when devices are ready

Issuing receipts and preparing invoices