Nitish Tatteea
Chemin Grenier, Savanne
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Accept different challenges, quick learning capabilities and multi tasking skills. Prone to discipline, time management, team spirits and always share useful knowledge.
Overview
18
18
years of professional experience
Work History
Station Operations and Steward
Metro Express Limited
10.2023 - Current
- Addressed Passenger complaints and inquiries to verify satisfaction.
- Established rapport with Passengers by providing friendly and attentive service.
- Processed payments for orders and provided Passenger with change.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Control and command Station, friendly manner and provide assistance
Resident Host and Butler
Veranda Resorts, Heritage Le Telfair
05.2023 - 09.2023
- Resolved guest and employee complaints to maintain complete Guests satisfaction and workforce effectiveness.
- Greeted Guests warmly upon arrival and provided friendly and warm presence throughout Holiday experience.
- Attending requests and books excursions and restaurants daily
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to Guests queries.
- Answered phone calls to take orders, give information and document reservations.
Front Office Supervisor
Saltlake Resorts- Outrigger Beach Resorts
02.2019 - 09.2023
- Set priorities and problem-solved workflow issues to maintain positiveness with customers and managers.
- Supervised and guided Staffs and responded quickly to questions to improve understanding of job responsibilities.
- Developed procedures to establish accurate and organized check-in and check-out processes.
- Manage Cashiering, Guests Relation's Managements and Concierge.
- Daily Briefing and frequent Training on SOPs
Guest Relations and Porter
Marriott - St Regis Luxury Resorts
10.2015 - 01.2019
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Carried and transported guest luggage for smooth check-in and check-out processes.
Administrative Assistant
Iframac Courts Ltd
10.2014 - 03.2015
- Assisted development and implementation of new administrative procedures.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Assisted coworkers and staff members with special tasks on daily basis.
- Loading of Delivery Goods and logistics
Technician and Finishing Specialist
Rehm Grinaker Construction Company
01.2013 - 02.2014
- Assisting Site Clerk for attendance and workforce daily.
- Assisting Quantity Surveyor, collecting data worked by Sub Contractors.
- Assisting Architects for Site Inspection.
- To do Snagging and provide support to Senior Contract Manager.
Night Manager and Sales Assistant
Petrogas Ltd - Applegreen Service Station
10.2005 - 11.2011
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
Education
High School Diploma -
JR School
Mauritius01.2013
High School Diploma -
Dublin National College
Ireland01.2008
High School Diploma -
Mauritius Institute of Training Development
Mahebourg01.2005
High School Diploma -
Keats College
Mauritius11.2002
Skills
- Hospitality
- Customer Assistance
- Relationship Building
- Payment Processing
- Quality Control
- Performance Improvement
- Computer Skills
- Team Leadership
Timeline
Station Operations and Steward
Metro Express Limited
10.2023 - Current
Resident Host and Butler
Veranda Resorts, Heritage Le Telfair
05.2023 - 09.2023
Front Office Supervisor
Saltlake Resorts- Outrigger Beach Resorts
02.2019 - 09.2023
Guest Relations and Porter
Marriott - St Regis Luxury Resorts
10.2015 - 01.2019
Administrative Assistant
Iframac Courts Ltd
10.2014 - 03.2015
Technician and Finishing Specialist
Rehm Grinaker Construction Company
01.2013 - 02.2014
Night Manager and Sales Assistant
Petrogas Ltd - Applegreen Service Station
10.2005 - 11.2011
High School Diploma -
JR School
High School Diploma -
Dublin National College
High School Diploma -
Mauritius Institute of Training Development
High School Diploma -
Keats College
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