Nitish Bissondoyal
Savanne, Souillac
Summary
Proven track record in relationship building and problem-solving, demonstrated during tenure at Cadila Pharmaceutical - FTM. Excelled in creating memorable experiences and ensuring participant safety, leveraging skills in sales presentations and maintaining a positive attitude. Achieved continuous improvement in service offerings, contributing to a significant enhancement in customer satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Representative
Cadila Pharmaceutical - FTM
01.2018 - Current
- Built personal relationships with guests to promote positive experiences.
- Ensured the safety of tour participants by adhering to strict safety guidelines and protocols.
- Collaborated with fellow guides for continuous improvement of tour offerings based on customer feedback and industry trends.
- Reacted promptly to unexpected situations or emergencies during tours while maintaining professionalism and composure at all times.
Tourist Guide
St Aubin Loisirs Ltee
10.2014 - 01.2018
- Ensured the safety of tour participants by adhering to strict safety guidelines and protocols.
- Collaborated with fellow guides for continuous improvement of tour offerings based on customer feedback and industry trends.
- Reacted promptly to unexpected situations or emergencies during tours while maintaining professionalism and composure at all times.
Freelance English Speaking Guide
Summertimes - Manahe LTD
04.2014 - 04.2014
- Maintained safety standards during excursions, resulting in zero accidents or incidents.
- Built personal relationships with guests to promote positive experiences.
Guest Relations Officer
Mauritian Wildlife Foundation
04.2012 - 05.2012
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques, and industry.
- Supported departmental tasks to increase understanding of industry processes.
- Supported organizational objectives with help from existing employees.
- Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
Tourist Guide
La Vanille Crocodile Park Ltd
Rivières Des Anguilles
11.2011 - 01.2012
- Built personal relationships with guests to promote positive experiences.
- Ensured the safety of tour participants by adhering to strict safety guidelines and protocols.
- Collaborated with fellow guides for continuous improvement of tour offerings based on customer feedback and industry trends.
- Reacted promptly to unexpected situations or emergencies during tours while maintaining professionalism and composure at all times.
Education
Tour Guiding
MITD
Ecole Hoteliers Sir Gaetan Duval2012
School Certificate -
Thanacody College
Souillac2009
Skills
- Relationship building
- Sales presentations
- Problem-solving
- Positive attitude
- Scheduling meetings
Certification
• First Aid Course - St Aubin Group
•Life Skills Management - Ministry of Youth and Sports
•Enhancing Team Synergy - HLB Business School
Timeline
Medical Representative
Cadila Pharmaceutical - FTM
01.2018 - Current
Tourist Guide
St Aubin Loisirs Ltee
10.2014 - 01.2018
Freelance English Speaking Guide
Summertimes - Manahe LTD
04.2014 - 04.2014
Guest Relations Officer
Mauritian Wildlife Foundation
04.2012 - 05.2012
Tourist Guide
La Vanille Crocodile Park Ltd
11.2011 - 01.2012
Tour Guiding
MITD
School Certificate -
Thanacody College