Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Nissar Mazarally

Port-Louis

Summary

Proven Customer Service Agent at Accenture, adept in data entry and with a flair for outstanding communication, I have successfully enhanced customer satisfaction through compassionate engagement and effective complaint resolution. Skilled in adapting to change, my approach has consistently fostered customer trust and commitment, showcasing my ability to blend hard and soft skills seamlessly.

Offering strong interpersonal skills and positive attitude, eager to learn and develop in customer-focused environment. Brings solid foundation in communication and problem-solving. Ready to use and develop organizational and multitasking abilities in Desired Position role. I believe in team work and I could easily adapt with any team member.

Overview

1
1
Certification

Work History

Customer Service Agent

Accenture
04.2024 - 07.2024
  • Exhibited compassion while navigating complex situations, building customer trust and commitment.
  • Ensured courteous and professional communication with customers, enhancing satisfaction.
  • Responded proactively and positively to rapid change.
  • Responded to customer requests for products, services, and company information.

Education

Bsc Information And Technology - IT Network Security

SIR ABDOOL RAZACK MOHAMMED SSS
Port-Louis
07.2027

Skills

  • Customer service
  • Data entry
  • Outstanding communication skills
  • Call center experience
  • Active listening
  • Customer complaint resolution

Certification

Sc - Passed

Hsc - Passed

Additional Information

  • I'm also a professional athlete in World Kyokushin Kai
  • I'm a gym guy

Timeline

Customer Service Agent

Accenture
04.2024 - 07.2024

Bsc Information And Technology - IT Network Security

SIR ABDOOL RAZACK MOHAMMED SSS
Nissar Mazarally