Nishma Borthosow Nundhoo
Nouvelle France,GP
Summary
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Post Telephonist (on shift)
Ministry of Health and Wellness
12.2018 - Current
- Assisted over 500 customers daily by answering questions and transferring to appropriate departments
- Contributed to positive work environment by fostering strong relationships with colleagues and supervisors
- Increased efficiency by promptly directing emergency calls to appropriate responders, ensuring timely assistance for callers in distress
- Navigated difficult conversations with empathy and professionalism, defusing tense situations before escalation
- Supported office operations by performing various administrative tasks, including updating doctors and staffs contact numbers
- Maintained accurate records of all calls, messages, and inquiries for efficient follow-up and reporting purposes
- Achieved high level of proficiency in multiple languages to better serve diverse clientele
- Participated in ongoing training initiatives to stay current on best practices in telephone communications
- Directed incoming calls to internal personnel and departments, routing to best-qualified department
Post Corporate Administrator
Agenius Management Services Ltd
04.2015 - 11.2018
- Manage a portfolio of 40 Global Business Companies, Authorised Companies and IBCs;
- Deal with day to day administrative tasks associated with the portfolio of clients;
- Incorporation of companies, prepare required forms to be filed with The Registrar Companies and The Financial Services Commission;
- Prepare Opening of bank Account, Client Accounts and liaise with bank;
- Prepare required Board minutes/ Shareholders Resolution;
- Maintain proper records in accordance with internal and legal requirements;
- Liaise with local authorities such as Registrar of Companies (ROC) and Financial Services Commission (FSC) and the Mauritius Revenue Authority (MRA);
- Ensure compliance with anti-money laundering procedures, perform due diligence checks for companies and clients;
- Ensure that annual company business, filing and license fees payable in accordance to relevant legislation are collected and remitted to the regulatory authorities;
- Ensure annual service and variance fee invoices are produced and distributed for each company;
- Preparation of documents to be couriered.
Education
MBA - Financial Risk Management
Open University of Mauritius
Reduit, Mauritius 07.2018 - 2021.04
Bachelor of Science - Banking And Investment
University of Mauritius
Reduit 08.2012 - 2015.02
Skills
Work Planning and Prioritisation
Data Confidentiality
Attention to Detail
Empathy and patience
Forename
Nishma
Nationalidentitynumber
B2506911905880
Residentialaddress
Sookdeo Bissoondoyal Street, Nouvelle France
Telephoneno
+230 6771610, +230 59251506
Personal Information
- Age: 33 years
- Date of Birth: 06/25/91
- Gender: Female
- Nationality: Mauritian
- Marital Status: Married
Languages
Creole
Native language
English
Advanced
C1
French
Upper intermediate
B2
Timeline
Post Telephonist (on shift)
Ministry of Health and Wellness
12.2018 - Current
MBA - Financial Risk Management
Open University of Mauritius
07.2018 - 2021.04
Post Corporate Administrator
Agenius Management Services Ltd
04.2015 - 11.2018
Bachelor of Science - Banking And Investment
University of Mauritius
08.2012 - 2015.02
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