Summary
Overview
Work History
Education
Skills
Forename
Nationalidentitynumber
Residentialaddress
Telephoneno
Personal Information
Languages
Timeline
Generic

Nishma Borthosow Nundhoo

Nouvelle France,GP

Summary

Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Post Telephonist (on shift)

Ministry of Health and Wellness
12.2018 - Current
  • Assisted over 500 customers daily by answering questions and transferring to appropriate departments
  • Contributed to positive work environment by fostering strong relationships with colleagues and supervisors
  • Increased efficiency by promptly directing emergency calls to appropriate responders, ensuring timely assistance for callers in distress
  • Navigated difficult conversations with empathy and professionalism, defusing tense situations before escalation
  • Supported office operations by performing various administrative tasks, including updating doctors and staffs contact numbers
  • Maintained accurate records of all calls, messages, and inquiries for efficient follow-up and reporting purposes
  • Achieved high level of proficiency in multiple languages to better serve diverse clientele
  • Participated in ongoing training initiatives to stay current on best practices in telephone communications
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department

Post Corporate Administrator

Agenius Management Services Ltd
04.2015 - 11.2018
  • Manage a portfolio of 40 Global Business Companies, Authorised Companies and IBCs;
  • Deal with day to day administrative tasks associated with the portfolio of clients;
  • Incorporation of companies, prepare required forms to be filed with The Registrar Companies and The Financial Services Commission;
  • Prepare Opening of bank Account, Client Accounts and liaise with bank;
  • Prepare required Board minutes/ Shareholders Resolution;
  • Maintain proper records in accordance with internal and legal requirements;
  • Liaise with local authorities such as Registrar of Companies (ROC) and Financial Services Commission (FSC) and the Mauritius Revenue Authority (MRA);
  • Ensure compliance with anti-money laundering procedures, perform due diligence checks for companies and clients;
  • Ensure that annual company business, filing and license fees payable in accordance to relevant legislation are collected and remitted to the regulatory authorities;
  • Ensure annual service and variance fee invoices are produced and distributed for each company;
  • Preparation of documents to be couriered.

Education

MBA - Financial Risk Management

Open University of Mauritius
Reduit, Mauritius
07.2018 - 2021.04

Bachelor of Science - Banking And Investment

University of Mauritius
Reduit
08.2012 - 2015.02

Skills

Work Planning and Prioritisation

Data Confidentiality

Attention to Detail

Empathy and patience

Forename

Nishma

Nationalidentitynumber

B2506911905880

Residentialaddress

Sookdeo Bissoondoyal Street, Nouvelle France

Telephoneno

+230 6771610, +230 59251506

Personal Information

  • Age: 33 years
  • Date of Birth: 06/25/91
  • Gender: Female
  • Nationality: Mauritian
  • Marital Status: Married

Languages

Creole
Native language
English
Advanced
C1
French
Upper intermediate
B2

Timeline

Post Telephonist (on shift)

Ministry of Health and Wellness
12.2018 - Current

MBA - Financial Risk Management

Open University of Mauritius
07.2018 - 2021.04

Post Corporate Administrator

Agenius Management Services Ltd
04.2015 - 11.2018

Bachelor of Science - Banking And Investment

University of Mauritius
08.2012 - 2015.02

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Nishma Borthosow Nundhoo