JeanYan Lutchman
Beau Bassin-Rose Hill
Summary
Senior DevOps & Site Reliability Engineer with 12+ years of experience architecting high-availability infrastructure and automating enterprise cloud environments. Expert in GCP/GKE and AWS ecosystems, specializing in Infrastructure as Code (Terraform), GitOps (GitLab CI), and container orchestration (Kubernetes/Helm). Proven track record of operational impact, including slashing observability costs by 50%, transitioning complex legacy setups to scalable cloud architectures, and designing advanced telemetry and fraud-monitoring dashboards. A calm incident-response leader dedicated to bridging developer speed with uncompromising platform stability
Overview
2
2
Languages
13
13
years of professional experience
Work History
Site Reliability Engineer
Rank interactive
08.2025 - Current
- Engineered automated monitoring systems to improve infrastructure uptime and proactively identify service disruptions before customer impact.
- Optimized incident response workflows, reducing time-to-resolution and enhancing service reliability during critical outages.
- Collaborated with development teams to integrate reliability best practices, increasing deployment stability and minimizing rollback occurrences.
- Streamlined capacity planning processes to align resource allocation with demand forecasts, ensuring consistent system performance.
- Led root cause analysis initiatives to identify systemic vulnerabilities, resulting in strategic improvements in operational resilience.
- Reduced monthly observability costs by 50% by implementing New Relic drop rules to eliminate low-value log data at the ingestion point.
- Standardized environment parity through rigorous checks for resource configuration, reducing performance bottlenecks and improving system predictability.
- Architected a fraud detection dashboard in New Relic to monitor high-velocity deposit patterns across betting tiers, mitigating risks associated with Anti-Money Laundering (AML) and financial crime.
- Engineered a security monitoring dashboard using complex NRQL to detect account sharing and proxy-based anomalies by correlating concurrent IP addresses per unique user identity.
DevOps Engineer
Providus Technologies LTD
06.2020 - 08.2025
- Architected and managed GKE (Google Kubernetes Engine) platforms using Terraform and GitLab CI, ensuring high-availability and scalable container orchestration.
- Streamlined application delivery by designing standardized deployment procedures using Helm charts and Terraform modules to manage complex Kubernetes clusters.
- Scaled CI/CD capabilities by deploying and managing GitLab Runners across both standalone servers and Kubernetes clusters via Helm, increasing pipeline throughput.
- Automated infrastructure provisioning with Terraform to deploy virtual machines and managed services, achieving 100% environment consistency.
- Scaled CI/CD capabilities by deploying and managing GitLab Runners on standalone servers and Kubernetes clusters via Helm, enhancing pipeline performance.
- Optimized K8s resource management by configuring namespaces and node pools, improving cluster isolation and cost-efficiency.
- Resolved pipeline bottlenecks in GitLab CI and built custom Docker images to enhance CI/CD functionality for specialized build environments.
- Centralized hybrid-cloud logging by implementing Fluent Bit to stream telemetry data into GCP Cloud Logging, enabling comprehensive monitoring across environments.
L2 Cloud Specialist
Orange Business Services Mauritius
02.2020 - 06.2020
- L2 Technical Support: Acted as a Tier-2 escalation point in an on-call rotation, resolving high-priority cloud infrastructure incidents and maintaining strict adherence to Service Level Agreements (SLAs).
- Infrastructure Management: Orchestrated and optimized cloud service delivery, ensuring high availability and a seamless end-user experience through proactive performance tuning.
- DevOps Automation: Engineered automated workflows for complex, repetitive tasks using Ansible, Python, Fabric, and Bash, reducing manual intervention and increasing deployment velocity.
- L2 Technical Support: Served as a Tier-2 escalation point in on-call rotation, resolving high-priority cloud infrastructure incidents and ensuring compliance with Service Level Agreements (SLAs).
- Resolution Engineering: Investigated and remediated complex client-reported issues, conducting root cause analysis (RCA) to mitigate recurring system failures.
- Database Optimization: Performed PostgreSQL maintenance, including manual vacuuming and dead tuple purging, to reclaim disk space and enhance query performance on production clusters.
Linux System Engineer
Linkbynet Indian Ocean
09.2013 - 01.2020
- Standardized Linux deployments across physical, virtual (VMware/KVM), and cloud environments, managing the full lifecycle from OS installation to security hardening.
- Configured and maintained mission-critical network services, including DNS, DHCP, NFS, and Web Servers (Apache/Nginx), ensuring 99.9% service uptime.
- Configured and maintained mission-critical network services, including DNS, DHCP, NFS, and web servers (Apache/Nginx), achieving 99.9% service uptime.
- Provided Tier-2 (L2) Support for Linux systems, performing deep-dive log forensics to identify root causes of system anomalies and suspicious activity.
- Developed a Python-based automation suite using the Fabric library to handle CDN cache invalidation and extranet integration. reducing manual ticket processing time.
- Engineered custom Python and Bash scripts to automate repetitive system administration tasks, patching cycles, and backups. significantly increasing operational efficiency.
- Identified recurrent technical debt in incident response and implemented long-term architectural fixes, enhancing system reliability.
Education
High School Diploma -
Medco Clairfonds
Vacoas, Mauritius11-2007
Computer Maintenance - Computer And Information Systems
JR School
Port Louis, Mauritius04-2010
Skills
- Cloud Platforms (GCP/GKE) (AWS) - Advanced
- Container orchestration
- CI/CD management
- GitLab Runner Configuration - Advanced
- Infrastructure automation
- Monitoring solutions
- Scripting automation
- Operating Systems: Linux (Ubuntu, RHEL, CentOS) - Advanced
- Database administration
Languages
English - Intermediate (B1)
French - Advanced (C1)
Timeline
Site Reliability Engineer
Rank interactive
08.2025 - Current
DevOps Engineer
Providus Technologies LTD
06.2020 - 08.2025
L2 Cloud Specialist
Orange Business Services Mauritius
02.2020 - 06.2020
Linux System Engineer
Linkbynet Indian Ocean
09.2013 - 01.2020
High School Diploma -
Medco Clairfonds
Computer Maintenance - Computer And Information Systems
JR School
Coastal Trekking & Hiking
Enthusiastic about exploring Mauritius' coastlines, regular long-distance trail walks, and outdoor fitness.