Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
Generic
NICKLESH HYBURN

NICKLESH HYBURN

Nouvelle France,Mauritius

Summary

Detail-oriented professional with expertise in KYC and client servicing. Skilled in fostering strong client relationships and driving operational improvements. Known for exceptional multitasking abilities in fast-paced environments, with a keen focus on accuracy, proactive communication, and process optimization.

Overview

7
7
years of professional experience

Work History

Junior Client Relationship Manager

deVere Investment Ltd
Ebene, Plaines Wilhems
11.2024 - 02.2025

Enhanced client database accuracy and maintained updated client communication records. Skilled in building strong client relationships, resolving issues, and delivering tailored solutions to drive satisfaction and business growth.

Operations Specialist

Inoveite Hybrid Tech Ltd
Ebene, Plaines Wilhems
01.2023 - 11.2024

Conducted thorough KYC checks, ensuring compliance with financial regulations. Streamlined onboarding, mitigated risks, and enhanced workflow efficiency. Collaborated with teams to resolve discrepancies and monitored transactions for suspicious activity. Maintained regulatory knowledge and supported training initiatives.

Advisor II Blended Support

Concentrix
Ebene, Plaines Wilhems
07.2021 - 12.2022

Utilized analytical skills to verify and scrutinize client documents, ensuring compliance with AML/KYC regulations. Conducted due diligence, identified risks, and collaborated with teams to streamline processes and enhance efficiency.

Safety Inspector

REHM GRINAKER CONSTRUCTION CO LTD
Beau Plan, Pamplemousses
01.2020 - 10.2020

Conducted thorough inspections, identify hazards, and ensure compliance with safety regulations. Assess risks, recommend corrective actions, and provide safety training to staff. My proactive approach and attention to detail help maintain a safe and compliant workplace."

Insurance Advisor

National Insurance Company, NIC Ltd
Curepipe, Plaines Wilhems
08.2018 - 12.2019

Advised clients on insurance products, ensuring their needs were fully met. Assessed clients' financial situations to recommend tailored coverage solutions. Built strong relationships by providing exceptional service and addressing concerns promptly. Stayed current on industry trends and regulations to offer accurate advice, meeting sales targets while maintaining customer satisfaction.

Education

Bsc (Hons) - Occupational Safety and Health Management

University of Technology
Pointe Aux Sables, La Tour Koenig, Mauritius
08.2019

Skills

Document Verification

Process Improvement

Data Accuracy

Proactive Communication

Customer Service

Analytical Thinking

Compliance Awareness

Risk Management

Hobbies and Interests

  • Playing games (strategy, adventure, and problem-solving)
  • Writing (creative, technical, and personal expression)
  • Reading (books, articles, and staying updated on industry trends)
  • Hiking/Walking (outdoor activities and nature exploration)
  • Watching movies/TV shows (film analysis and entertainment)
  • Learning new things (self-improvement and acquiring new skills)

Languages

English
Proficient
C2
French
Advanced
C1

Timeline

Junior Client Relationship Manager

deVere Investment Ltd
11.2024 - 02.2025

Operations Specialist

Inoveite Hybrid Tech Ltd
01.2023 - 11.2024

Advisor II Blended Support

Concentrix
07.2021 - 12.2022

Safety Inspector

REHM GRINAKER CONSTRUCTION CO LTD
01.2020 - 10.2020

Insurance Advisor

National Insurance Company, NIC Ltd
08.2018 - 12.2019

Bsc (Hons) - Occupational Safety and Health Management

University of Technology
NICKLESH HYBURN