Summary
Work History
Overview
Education
Skills
Hobbies and Interests
Personal Information
Languages
Languages
Timeline
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Neekita Ballgobin

Port-louis,Mauritius

Summary

Dynamic Cashier Supervisor with proven expertise at Jumbo Express Pasadena, excelling in customer service and team leadership. Skilled in cash handling and motivated to enhance team performance. Recognized for effectively resolving customer inquiries and fostering a collaborative environment, ensuring operational excellence and high guest satisfaction.

Hardworking professional offering several years of experience in retail. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Proficient in scanning goods and collecting payments, resolving complaints and training newly hired cashiers. Friendly multitasker with in-depth knowledge of pos system operations.

Work History

Cashier Supervisor

Jumbo express pasadena
Flic-en-flac
08.2020 - 01.2023
  • Completing all daily responsibilities and effectively responding to customer inquiries and complaints.
  • Supervised and prepared daily individual paperwork for a team of 6 cashiers.
  • Accustomed to work irregular hours, outdoors and in extreme weather conditions.
  • Remained flexible and adjusted to environmental and customer service situations as they occur.
  • Cashier Supervisors coordinate the activity of other retail employees and are in charge of recruiting and training staff, assigning tasks, conducting meetings, accounting, implementing safety guidelines, and taking disciplinary action when necessary.
  • To Jumbo Riche-Terre

Cashier

Somags Ltée
07.2013 - 01.2019
  • Provides a positive customer experience with fair, friendly, and courteous service.
  • Registers sales on a cash register by scanning items, itemizing and totaling customers’ purchases.
  • Resolves customer issues and answers questions.
  • Bags purchases if needed.
  • Processes return transactions.
  • Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; and operating a cash register.
  • Enters price changes by referring to price sheets and special sale bulletins.
  • Discounts purchases by redeeming coupons.
  • Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers.
  • Verifies credit acceptance by reviewing and recording driver’s license number; and operating credit card authorization systems.
  • Balances cash drawer by counting cash at beginning and end of work shift.
  • Provides pricing information by answering questions.
  • Maintains checkout operations by following policies and procedures and reporting needed changes.
  • Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
  • Contributes to team effort by accomplishing related results as needed.
  • Jumbo phoenix

Sugar Beach Resort
07.2012 - 01.2013
  • Deliver excellent customer service at all times.
  • Assist in keeping Hotel reception area clean and tidy at all times.
  • To update the shift diary during and at the end of shift detailing all important activities carried out.
  • To maintain and display excellent knowledge of local area.
  • Deal with all enquiries in a professional and courteous manner whether in person, telephone, email and blackberry.
  • Administer all reservations including invoicing, cancellations and no-shows, in line with company policy in a prompt and efficient manner.
  • Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, whilst maximising bedroom and other sales opportunities.
  • Fulfil all reasonable requests from guests to ensure their comfort, satisfaction and safety.
  • Report any maintenance issues immediately to line manager and update electronic shift diary. This includes maintenance for all furniture, fittings and equipment.
  • Provide reports, as required, for housekeepers and management.
  • Maintain a personal knowledge by completing in-house and external training material when provided. All training must be completed to a proficient standard.
  • Always adhere to all company policies and procedures and licensing laws.
  • Carry out instructions when given by management and head office.

Pastry Commis

Sofitel L'Imperial Resort and Spa
05.2011 - 06.2012
  • Learning and on-the-job training, and involve grunt work, such as chopping and basic food preparation. Working as a commis chef is crucial to gaining the professional experience necessary to become a better chef; commis chefs train under more experienced chefs who can teach you the tips and tricks you won’t learn in culinary school.
  • Ensuring that the production, preparation and presentation of food are of the highest quality at all times.
  • To set and maintain standards of food preparation and service commensurate with the standing of the hotel by regularly inspecting perishable food items for quality and quantity and ensuring that personal grooming and appearance standards are met regarding cleanliness, sanitation and hygiene.
  • Carry out any other duties as required by management.
  • Ensuring and controlling levels of guest satisfaction, quality, and operations within set food costs on an ongoing basis.
  • To ensure the department is operated within the appropriate legislation and the appropriate records are maintained up to date, including health & safety, hygiene, equal opportunities, HACCP and any other legislation as appropriate. Also ensuring that all policies and procedures laid down by management are implemented.

Overview

12
12
years of professional experience

Education

Henrietta Government School -

Henrietta Government School

N. Saddul College -

N. Saddul College

Skills

  • Windows XP
  • Windows Vista
  • Windows 7
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Opera system
  • Interpersonal skills
  • Motivational skills
  • Teamwork
  • Cash handling
  • Customer service

Hobbies and Interests

  • Sports
  • Music
  • Traveling
  • Meeting people
  • Learning new cultures
  • Watching television
  • Listening to radio
  • Surfing the internet
  • Cooking

Personal Information

  • Date of Birth: 12/02/93
  • Nationality: Citizen of Mauritius
  • Marital Status: Married

Languages

  • Fluent in French
  • Fluent in English

Languages

English
First Language
French
Advanced
C1

Timeline

Cashier Supervisor

Jumbo express pasadena
08.2020 - 01.2023

Cashier

Somags Ltée
07.2013 - 01.2019

Sugar Beach Resort
07.2012 - 01.2013

Pastry Commis

Sofitel L'Imperial Resort and Spa
05.2011 - 06.2012

Henrietta Government School -

Henrietta Government School

N. Saddul College -

N. Saddul College

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Neekita Ballgobin