Navaratnum(Nimalen) Arnasalon
Port louis
Summary
Accomplished Front Office Manager ,TESTER and accounts officer with a proven track record at Groupe Normandin, Allianz and Apavou Groupe ,enhancing customer satisfaction and streamlining workflow. Expert in financial reporting and customer relations, demonstrated through effective team management and optimization of front office operations. Skilled in Hotello and SAP, adept at account reconciliation and fostering positive customer engagements.
Overview
9
9
years of professional experience
Work History
Investment Analyst
Self-employed
05.2022 - Current
- Improved information flow by implementing an effective communication strategy for sharing market insights and updates.
- Optimized fund performance with a keen focus on cost control measures and expense management initiatives.
- Conducted regular portfolio reviews, ensuring optimal alignment with clients'' financial goals and risk tolerance levels.
- Supported clients during challenging market conditions by offering sound advice backed up by rigorous due diligence processes.
- Enhanced portfolio performance by conducting thorough investment research and analysis.
- Reduced risk exposure through diligent monitoring of market trends and economic indicators.
- Contacted and lined up fellow to enable successful IPOs investment.
Front Office Manager
Groupe Normandin
05.2022 - 12.2024
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
Functional Tester (Finance)
Allianz
06.2021 - 05.2023
- Defined and administered standard testing architecture methodologies, processes and tools.
- Participated in agile development cycles to provide timely feedback on system changes and potential issues.
- Optimized test coverage with comprehensive test case creation and effective prioritization.
- Improved overall product stability by diligently reporting, tracking, and verifying bug fixes.
Accounts Officer
Groupe Apavou
03.2016 - 04.2020
- Input vendor payments and updated accounts to reflect new balances.
- Ensured timely vendor payments by managing invoice processing and expense tracking systems.
- Reduced discrepancies in financial statements through meticulous data entry and record-keeping practices.
- Enhanced financial reporting efficiency with thorough account reconciliations and analysis.
- Maintained strict confidentiality of sensitive financial information, ensuring the protection of company assets and maintaining a high level of professional integrity.
- Supported month-end closing process by preparing comprehensive journal entries and adjusting balances as necessary.
Education
GED -
London School of Accountancy
Mauritius01-2019
High School Diploma -
Ramsoondar Prayag State Secondary School
Riviere Du Rempart, Mauritius11-2015
High School Diploma -
Ramsoondar Prayag State School
Riviere Du Rempart, Mauritius11-2014
Skills
- Fundamental analysis
- Company profiling
- Financial statement analysis
- Problem-solving skills
- Customer Service-oriented
- Creative thinking
- Employee motivation
- Self-motivated nature
- Staff training
- Administration strength
- Forward-thinking
Languages
English
Advanced
C1
French
Advanced
C1
Timeline
Investment Analyst
Self-employed
05.2022 - Current
Front Office Manager
Groupe Normandin
05.2022 - 12.2024
Functional Tester (Finance)
Allianz
06.2021 - 05.2023
Accounts Officer
Groupe Apavou
03.2016 - 04.2020
GED -
London School of Accountancy
High School Diploma -
Ramsoondar Prayag State Secondary School
High School Diploma -
Ramsoondar Prayag State School
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