Najma Leena Jamilah Jaufeerally
Pavia
Summary
Dynamic human resources associate with a proven track record at Amazon, specializing in employee integration and HR workflow optimization. Expertise in HR analytics and conflict management drives organizational development and data assessment. Achievements include enhancing communication across teams and securing sensitive data, resulting in significant operational efficiency gains. Career goals focus on leveraging these skills to foster a high-performance workplace.
Overview
2
2
years of professional experience
Work History
MHLS Associate (HR)
Amazon
Prague
02.2024 - 10.2024
- MHLS Associate (Human Resources) at Amazon.
- Provided assistance to ensure seamless employee integration.
- Participated in refining human resources workflows.
- Created, organised, and maintained employee personnel files to keep sensitive data secure.
- Resolved conflicts between personnel by providing guidance on policies, regulations, and procedures.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
- Facilitated communication between management teams across multiple locations.
Communication Specialist
Yoummday Prague
Prague
05.2022 - 11.2023
- Provided exceptional customer service to French-speaking clients, ensuring their inquiries and concerns were addressed promptly and effectively
- Managed inbound and outbound calls with professionalism, courtesy, and empathy, adhering to established service protocols and standards
- Demonstrated strong communication skills in French and English, both verbal and written, to effectively interact with customers and colleagues
- Utilised company systems and databases to accurately document customer interactions, update records, and track resolutions
- Collaborated with team members and supervisors to optimise customer satisfaction and achieve service targets
Research Intern
National Institute of Mental Health
Prague
04.2022 - 06.2022
- Collaborated with team members to ensure the accuracy and reliability of data for analysis and interpretation.
- Contributed to maintaining organized data records and facilitating efficient data retrieval processes.
- Demonstrated proficiency in data management software and tools to streamline data entry operations.
- Recorded and sorted data to identify trends.
- Reviewed experimental data to catch potential lab errors and correct mistakes.
Education
Master of Science - Neuroscience And Clinical Psychology
University of Pavia
Pavia, Italy08-2026
Bachelor of Arts - Psychology
University of New York in Prague
Prague, Czechia06.2024
Bachelor of Science - Human Development with a concentration in Psychology
Empire State University (SUNY Empire State College)
Prague, Czechia06.2024
INTERNATIONAL BACCALAUREATE (IB) -
Le Bocage International School
Moka, Mauritius11.2020
Skills
- HR technology
- HR analytics
- Conflict management
- Organizational development
- Data assessment
- Survey design
- Statistical analysis
- Scientific writing
- Quantitative research
- Critical thinking
Publications
Sexual Satisfaction and Increased Cognitive Flexibility in the Prevention of Burnout, Accepted for publication at the International Student Research Conference (ISRC).
Personal Information
- Date of Birth: 01/12/01
- Nationality: German
Honours and awards
- Dean's List - Empire State College, 01/11/24 and 12/01/2024, Achieved recognition for outstanding academic performance.
- Duke of Edinburgh's Award - Le Bocage International School, 11/01/19, Completed the Duke of Edinburgh's Award, earning both Bronze and Silver levels.
Languages
French: Native
English: Native
Mauritian Creole: Native
Timeline
MHLS Associate (HR)
Amazon
02.2024 - 10.2024
Communication Specialist
Yoummday Prague
05.2022 - 11.2023
Research Intern
National Institute of Mental Health
04.2022 - 06.2022
Master of Science - Neuroscience And Clinical Psychology
University of Pavia
Bachelor of Arts - Psychology
University of New York in Prague
Bachelor of Science - Human Development with a concentration in Psychology
Empire State University (SUNY Empire State College)
INTERNATIONAL BACCALAUREATE (IB) -
Le Bocage International School
Similar Profiles
Lieszel WolfgrammLieszel Wolfgramm
Fulfillment Center Associate at AmazonFulfillment Center Associate at Amazon
Ethan AlcornEthan Alcorn
Transportation Manager II at AmazonTransportation Manager II at Amazon
Morena ArandaMorena Aranda
Learning at AmazonLearning at Amazon