Naijel Orange
Batimarais,PL
Summary
A dedicated, customer-focused professional with a strong track record in luxury hospitality and corporate customer service environments. Proven ability to handle high-pressure situations, resolve complex client inquiries efficiently, and deliver exceptional service standards. Multilingual and highly adaptable, with excellent interpersonal and communication skills aimed at elevating customer satisfaction and brand loyalty.
Overview
2
2
years of professional experience
Work History
CUSTOMER SERVICE (CSG AGENT)
Concentrix
09.2025 - 06.2026
- Provide professional, high-quality support to resolve customer inquiries efficiently and maintain top-tier service satisfaction levels.
- Utilize strong problem-solving and communication skills to handle complex technical and account-related client issues daily.
WAITER
Paradis Beachcomber Golf & Spa
10.2024 - 03.2025
- Delivered exceptional, high-end customer service to international guests in a luxury resort environment.
- Maintained strong communication and teamwork under pressure to ensure smooth restaurant operations and guest satisfaction.
Education
School Certificate -
IMPERIAL COLEGE/DAV
Skills
- B2C & B2B Relations
- CRM Tools
- Guest & Client Relations
- Conflict Resolution & Problem Solving
- Active Listening & Empathy
- Teamwork & Collaboration
Languages
C2 Level (Proficient), C2 Level (Proficient), Native Creole
Timeline
CUSTOMER SERVICE (CSG AGENT)
Concentrix
09.2025 - 06.2026
WAITER
Paradis Beachcomber Golf & Spa
10.2024 - 03.2025
School Certificate -
IMPERIAL COLEGE/DAV