Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Timeline
AssistantManager
Nagalingum Nayagum

Nagalingum Nayagum

VACOAS

Summary

As an IT professional with a strong foundation in IT service management and a passion for information security, I am dedicated to advancing my career as an Information Security Manager or Security Lead With comprehensive knowledge in ITIL best practices, I possess the skills necessary to manage IT projects efficiently and align IT services with business needs.


With a commitment to excellence and a proactive approach to information security, I am equipped to protect and enhance the security infrastructure of any organization. My goal is to leverage my skills and experience to ensure robust security measures, drive compliance, and support the overall mission of the organization

Overview

11
11
years of professional experience
1
1
Certification

Work History

Security Delivery Senior Analyst

Accenture
01.2023 - Current
  • Lead, mentor, and manage Junior Network and Security team.
  • Worked with different regulation such as NIS/DORA and ISO 27001
  • Managed/planned Firewall upgrade Campaign.
  • Acting as counsellor for Security Solution for client.
  • Fix detected vulnerabilities to maintain a high-security standard.
  • Troubleshooting incident related Ticket.
  • Investigate security breaches and other cybersecurity incident.
  • Report on the organization’s security posture to senior management.

Network Specialist

Orange Business Services
09.2019 - 01.2023
  • Implement quality of service (QoS) policies to prioritize critical traffic.
  • Optimize network configurations to enhance speed, reliability, and efficiency.
  • Troubleshoot and resolve network issues to minimize downtime and disruption.
  • Prepare for and participate in network audits and assessment.
  • Manage network documentation and provide up-to-date information to relevant staff.


Dedicated Security Support Specialist

Orange Business Services
08.2019 - 09.2020
  • Supervised remote monitoring activities on servers plateforms and relative equipment.
  • Manage incidents raised by customers.
  • Firewall rule management (Checkpoint, Palo Alto, Fortinet)
  • Participation in various projects related to Cyber Secuirty

IT Security Officer

Mauritius Police Force
06.2014 - 09.2019

-Supervised different types of IT Projects with SIL (State Informatic Limited), Leal Communication Informatics and CERT.MU

- Supervised IT Procurement, Legal and Technical assessment.

-IT Commissioning Supervisor

- Worked on Projects Compliance with GDPR, ISO 9001(Quality Management System).

-Managing IT Asset

-Involved in Digital Forensics and Cyber-crime Investigation

-Actively involved in Cyber Patrol to detect cyber crime offences




Education

Master of Science - Enterprise Security And Digital Forensics(MSC)

University of Technology
11.2019

PROFESSIONAL GRADUATE DIPLOMA(Degree in IT) - Information Technology

British Computer Society (BCS)
11.2017

DIPLOMA IN INFORMATION TECHNOLOGY -

British Computer Society (BCS)
11.2016

Diploma - Computer Studies: Information Technology

DCDM Business School
12.2003

Skills

  • IT Project Management
  • Computer Services Management
  • Team Collaboration and Leadership
  • Risk Management
  • Business Operations Analysis
  • Root Cause Analysis
  • Process enhancement
  • Security solutions

Accomplishments

  • MSC with Merit (Enterprise security and Digital Forensics)
  • Degree/Diploma in IT with majors in Computer Services Management and IT Project Management.
  • ITIL Certified
  • Course completion on Agile, COBIT and PRINCE2 Frameworks by Skillsoft.
  • Achieved Customer Satisfaction with appraisal from Managers at Orange Business Services by completing task assigned with accuracy and efficiency.
  • Attended to a number of cases related to Cyber crime offences and submitted Digital Forensic Reports for court proceeding.
  • In 2017, was selected among Law Enforcement Officers to attend to a workshop at the National Crime record Bureau at New Delhi India on Digital Forensics and IT in Law Enforcement.

Certification

Forensic Analysis: Cybercrime Investigation - Course Completion

  • [Digital Forensics], [Skillsoft] - [issued Feb 2022 No Expiration Date]
  • CCNA ( Routing and Switching)-[Skillsoft] -Course completion.

Zscaler Certified Cloud Administrator

  • [Cloud][Zscaler] - [issued Feb 2020 No Expiration Date]Credential ID 02e6003e-c369-4066-b1cd-03a20c670336
  • Fortinet Network Security Expert Level (2023)
  • NSE 1
  • NSE 2
  • CEH ( Certified Ethical Hacker) issued on 12/08/23
  • ITIL 4 Certified

Affiliations

  • Member of International Police Association
  • Member of ISACA
  • Member, International Information System Security Certification Consortium ((ISC)²)
  • Member, IT Service Management Forum (ITSMF), ITIL Practitioner
  • Member of LinkedIn professional groups related to information security, IT management, or project management
  • Member of British Computer Society.(BCS)
  • Subscribe to Newsletter, The Hacker News and Security Week for updates, trends and insights.

Timeline

Security Delivery Senior Analyst

Accenture
01.2023 - Current

Network Specialist

Orange Business Services
09.2019 - 01.2023

Dedicated Security Support Specialist

Orange Business Services
08.2019 - 09.2020

IT Security Officer

Mauritius Police Force
06.2014 - 09.2019

Master of Science - Enterprise Security And Digital Forensics(MSC)

University of Technology

PROFESSIONAL GRADUATE DIPLOMA(Degree in IT) - Information Technology

British Computer Society (BCS)

DIPLOMA IN INFORMATION TECHNOLOGY -

British Computer Society (BCS)

Diploma - Computer Studies: Information Technology

DCDM Business School
Nagalingum Nayagum