Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nadeem Moosun

Vacoas

Summary

Accomplished Food and Beverage Supervisor with a proven track record at Veranda Hotel, enhancing customer satisfaction and streamlining operations for peak efficiency. Fluent in English, French, Spanish, and Italian, demonstrating exceptional communication skills and a strong focus on guest satisfaction. Expert in menu development and cost control, leading teams to exceed health standards and reduce waste.

Overview

32
32
years of professional experience

Work History

Food and Beverage Supervisor

Veranda Hotel
11.2019 - 10.2020
  • Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
  • Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
  • Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
  • Upheld highest standards of hygiene practices among staff members through ongoing education on sanitation protocols leading to consistent top-rated health inspection scores.

Self Employed

Photographer
10.2007 - 10.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Restaurants Manager

Domaine Les Pailles
02.2007 - 07.2007
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

Restaurant Manager

Ruisseau Creole
02.2005 - 09.2005
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

Restaurant Manager

Belle Mare Plage Hotel
05.2004 - 10.2004
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

Restaurant Server

Disney Cruise Lines
01.2001 - 05.2003
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.

Restaurant Server

Carnival Cruise Lines
05.1995 - 01.2000

Hotel Keeper

Brunswick Square Hotel
05.1994 - 05.1995
  • Contributed to a positive working environment by effectively communicating with colleagues and supervisors.
  • Adhered to all food safety regulations while handling produce, maintaining a high standard of cleanliness throughout the facility.
  • Managed time effectively while juggling multiple priorities within tight deadlines without sacrificing quality or safety standards.
  • Supported other departments within the facility when necessary by providing cross-functional assistance for seamless operations.
  • Assisted in the development of new processes and procedures that resulted in cost savings, increased efficiency, and improved product quality.

Head Waiter

Domaine Les Pailles
10.1991 - 05.1994

Reservation,assign waiters station,

supervising of Breakfast,tea break,lunches,dinners of table's service,a la carte buffets,cocktails parties,wedding and conferences service,

inventories,maintenance report and other restaurant operation.

Restaurant Server

Pullmann International Hotel
03.1990 - 11.1990
  • Established rapport with regular customers, fostering loyalty through exceptional service.
  • Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
  • Promoted a safe working environment by adhering to food safety standards and best practices.
  • Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.

Restaurant Server

Dodo Club
10.1988 - 03.1990
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Boosted overall sales by confidently recommending daily specials and upselling menu items.
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
  • Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
  • Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
  • Promoted a safe working environment by adhering to food safety standards and best practices.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

Operation Management - Customer Service,Lost Prevention,staffs Scheduling

Robinson Road,Government School
Mauritius
03.2020

Certificate - Occupationa Health And Safety

Alison Institute
Ireland
03.2020

Certificate - Wines

Disney Cruise Lines Trainning
United States
01.2001

Crowd Management - Crowd Control

Carnival College
United States
01.2000

Certificate - Food And Beverage Service,health And Safety Standardskeeping

Carnival College
United States
05.1995

C.A.P Certificate In Restaurant And Operation - Restaurant Set Up Food And Beverage Service

Hotel Trainning Center
Mauritius
06.1989

Skills

Good team leader

Good communicator fluent in English, French, Spanish and Italian languageAlways focus on guests satisfaction,cost control,waste reduction

  • Menu development

Timeline

Food and Beverage Supervisor

Veranda Hotel
11.2019 - 10.2020

Self Employed

Photographer
10.2007 - 10.2019

Restaurants Manager

Domaine Les Pailles
02.2007 - 07.2007

Restaurant Manager

Ruisseau Creole
02.2005 - 09.2005

Restaurant Manager

Belle Mare Plage Hotel
05.2004 - 10.2004

Restaurant Server

Disney Cruise Lines
01.2001 - 05.2003

Restaurant Server

Carnival Cruise Lines
05.1995 - 01.2000

Hotel Keeper

Brunswick Square Hotel
05.1994 - 05.1995

Head Waiter

Domaine Les Pailles
10.1991 - 05.1994

Restaurant Server

Pullmann International Hotel
03.1990 - 11.1990

Restaurant Server

Dodo Club
10.1988 - 03.1990

Operation Management - Customer Service,Lost Prevention,staffs Scheduling

Robinson Road,Government School

Certificate - Occupationa Health And Safety

Alison Institute

Certificate - Wines

Disney Cruise Lines Trainning

Crowd Management - Crowd Control

Carnival College

Certificate - Food And Beverage Service,health And Safety Standardskeeping

Carnival College

C.A.P Certificate In Restaurant And Operation - Restaurant Set Up Food And Beverage Service

Hotel Trainning Center
Nadeem Moosun