Muthy Shagufta Bibi Saberoon
Triolet
Summary
Dynamic Office Manager with nine years of experience in delivering exceptional administrative support and optimizing office operations. Known for resilience and attention to detail, thriving in high-pressure team environments while maintaining a focus on excellence. Possesses outstanding interpersonal and client management skills, effectively facilitating communication across departments. Dedicated to successful management of multiple projects simultaneously, ensuring strict adherence to deadlines and meticulous maintenance of schedules and records.
Overview
13
13
years of professional experience
Work History
Office Executive
Intrisia Group
01.2023 - Current
- Overseeing general office operation.
- Human resource
- Managed confidential documents, maintaining a secure filing system to protect sensitive information.
- Handled incoming calls professionally while directing inquiries appropriately according to departmental responsibilities.
- Provided hospitality and support to visitors and meeting attendees.
- Greeting visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers.
- Coordinating appointments and meetings and managing staff calendars and schedules.
- Supervising, mentoring, training, and coaching our office staff and delegating assignments to ensure maximum productivity.
- Coordinating domestic and international travel, including flight, hotel, and car rental reservations.
- Purchasing office supplies and equipment and maintaining proper stock levels.
- Producing reports, composing correspondence, and drafting new contracts.
- Creating presentations and other management-level reports.
Event Coordinator
Chaine Des Rotisseurs
06.2024 - Current
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
- Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
Office Manager
LC Abelheim Limited Management Services
01.2018 - 01.2022
- Overseeing general office operation.
- Greeting visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers.
- Coordinating appointments and meetings and managing staff calendars and schedules.
- Supervising, mentoring, training, and coaching our office staff and delegating assignments to ensure maximum productivity.
- Coordinating domestic and international travel, including flight, hotel, and car rental reservations.
- Purchasing office supplies and equipment and maintaining proper stock levels.
- Producing reports, composing correspondence, and drafting new contracts.
- Creating presentations and other management-level reports.
Receptionist
LC Abelheim Limited Management Services & Skybound Capital Limited
01.2015 - 01.2018
- Controlling correspondences
- Assigning & monitoring clerical functions
- Receptionist and front office management
- Designing filing system
- Reviewing & approving Supply requisitions
- Monitoring of Petty Cash
- Assist in audit, tagging, banking etc
Journalist and administrative secretary
Sunday Times Press
01.2013 - 01.2014
- Administrative and secretarial duties
- Assistance to Editor in chief
- Writing of French articles for newspaper
- Office management and staffing
Input Operator
Batch Image Processing Indian Ocean
01.2012
Customer Sales Representative for Medical Insurance
Ocean Call Center
01.2011
Secretary and administrative officer
Law Office of Advocate Khaviraj Bhukhooree
01.2009
Education
Master of Arts - MA Communication & Public Relations
University of Technologies
La Tour Koenig 04-2027
Bachelor of Arts - Journalism And Mass Communication
Eastern Institute Integrated Learning in Management
01.2014
Higher School Certificate - undefined
Renganaden Seenevassen State Secondary School
School Certificate - undefined
Renganaden Seenevassen State Secondary School
Certificate of Primary Examination - undefined
Raoul Rivet Primary School
Foundation MS Office Application Course - undefined
Innovative and Creative Learning Ltd
01.2011
Skills
- Content creation expertise
- Strong attention to detail
- Strong knowledge of all office software (Excel, PowerPoint, Word)
- Strong interpersonal skills, cultural intelligence and ability to work collaboratively
- Ability to maximize opportunities and thrive in a fast-paced, detailed-oriented environment
- Some analytical capability, able to draw insight and action from data
- Ability to deal with complexity and ambiguity
- Ability to build credibility and adapt through to an Exec level
- Ability to develop a strategy into a clear action plan
- Some project management experience desirable
- Effective communication
- Teamwork and collaboration
- Clear oral/written communication
- Clerical support
- Staff management
Hobbies and Interests
Badminton, Reading, Music
QUALITIES
- Creativity
- Persuasion
- Collaboration
- Adaptability
- Emotional Intelligence
OTHERS
VALID Automatic Driving license
Timeline
Event Coordinator
Chaine Des Rotisseurs
06.2024 - Current
Office Executive
Intrisia Group
01.2023 - Current
Office Manager
LC Abelheim Limited Management Services
01.2018 - 01.2022
Receptionist
LC Abelheim Limited Management Services & Skybound Capital Limited
01.2015 - 01.2018
Journalist and administrative secretary
Sunday Times Press
01.2013 - 01.2014
Input Operator
Batch Image Processing Indian Ocean
01.2012
Customer Sales Representative for Medical Insurance
Ocean Call Center
01.2011
Secretary and administrative officer
Law Office of Advocate Khaviraj Bhukhooree
01.2009
Higher School Certificate - undefined
Renganaden Seenevassen State Secondary School
School Certificate - undefined
Renganaden Seenevassen State Secondary School
Certificate of Primary Examination - undefined
Raoul Rivet Primary School
Foundation MS Office Application Course - undefined
Innovative and Creative Learning Ltd
Master of Arts - MA Communication & Public Relations
University of Technologies
Bachelor of Arts - Journalism And Mass Communication
Eastern Institute Integrated Learning in Management
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