Munashe Mapondera
Business Analyst
Moka
Summary
Munashe is a dedicated and adaptable professional with a proven track record of excellence in generating results. He utilizes his resourcefulness, innovation, and flexibility to contribute effectively to an organization's success. With strong skills in Information systems & data analytics coupled with a proactive mindset, he strives to achieve collective goals and foster a positive work environment.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
Work History
Business Support Officer
Eclosia Technology Services
07.2024 - Current
- Rendered on-demand support to senior leadership, connecting executives with appropriate management personnel to address concerns.
- Designed onboarding process for new personnel, expediting full operational competency through standardized curricula.
- Enhanced profitability through careful expense management modifications.
- Participated in employee relocation and transfer policy design, accounting for commercial business interests and employee well-being.
Sales Representative Intern
Calvin Klein
03.2022 - 09.2023
- Coordinated sales both in-person and online
- Rated 9/10 for customer satisfaction & ensuring excellent client service.
- Analyzed competitor offerings to identify unique selling points for our products in the marketplace.
- Delivered persuasive sales presentations to showcase product benefits and drive revenue growth.
- Developed strong customer relationships through attentive listening and effective communication skills.
Reception Service Admin Intern
National Institute Allied Arts (NIIA)
Harare
08.2021 - 02.2022
- Assisted in membership Data management for over 150 people
- Coordinated the design, and print of name tags ensuring accuracy
- Gained skills in people management & conflict resolution
Education
Bachelor of Commerce - Business Information Technology and Systems
Curtin University
01.2021 - 01.2023
Master in Information - Information Technology and Systems
Curtin University
02.2024 - Current
Skills
- Python
- C#
- SQL
- Database Management
- System Administration
- Cloud Computing
- Teamwork
- Innovation & Creativity
- Critical Thinking
- Leadership
- Project Management
- Microsoft office
Certification
Certificate in Google Cloud Data Analytics
Hobbies
- Chess
- Soccer
- Piano
- Reading
- Running
- Research
Timeline
Business Support Officer
Eclosia Technology Services
07.2024 - Current
Master in Information - Information Technology and Systems
Curtin University
02.2024 - Current
Sales Representative Intern
Calvin Klein
03.2022 - 09.2023
Reception Service Admin Intern
National Institute Allied Arts (NIIA)
08.2021 - 02.2022
Bachelor of Commerce - Business Information Technology and Systems
Curtin University
01.2021 - 01.2023
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