Gaming
Mu'mmar Ibn Ibrahim Ameraly
Ramp Service
Rose Belle,GP
Summary
Dynamic professional with a proven track record at Exo-Air, excelling in passenger assistance and customer service. Mastered baggage handling and relationship building, significantly enhancing ramp safety and boosting sales. Demonstrates exceptional problem-solving abilities and a commitment to efficiency, achieving notable improvements in aircraft turnaround time and customer satisfaction.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Ramp Service Agent
Exo-Air
Plaine Magnien, GP
05.2024 - Current
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Coordinated ground crew activities to complete objectives on schedule.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Enhanced ramp safety by enforcing strict adherence to protocols and conducting regular inspections.
- Reduced aircraft turnaround time through efficient baggage loading and unloading processes.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for depending on number of daily flights
Salesperson
Self-employeed
Rose Hill, MO
01.2019 - 04.2024
- Worked to build relationships with customers and built potential for additional sales.
- Increased sales and customer satisfaction through personalized servicing.
- Improved customer service and telecommunication skills to build lasting relationships.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Provided product benefits and advantages and discussed pricing with interested parties.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Increased sales and customer satisfaction through personalized servicing
- Offered each customer top-notch, personal service to boost sales and customer satisfaction
Education
S.C Certificate -
Windsor Secondary School
Rose Belle, Mauritius 04.2001 -
Skills
Passenger Assistance
Customer Service
Aircraft servicing
Pushback and towing
Baggage handling
Safety Procedures
Crew assistance
Ramp service
Marshaling aircraft
Loading and unloading
Baggage tag checks
Passenger Assistance
Interests
Timeline
Ramp Service Agent
Exo-Air
05.2024 - Current
Salesperson
Self-employeed
01.2019 - 04.2024
S.C Certificate -
Windsor Secondary School
04.2001 -
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