Degree holder in International Business Management with strong leadership and adaptability skills. Proven ability to build effective relationships with colleagues and clients through excellent communication. Committed to fostering a collaborative team environment while managing and motivating team members. Eager to gain further knowledge and experience by tackling challenging situations within a dynamic organization.
Resolved customer queries and addressed billing issues promptly.
Generated quotes and contracts for customers, ensuring accuracy.
Answered customer calls and responded to live inquiries swiftly.
Executed daily duties with precision and efficiency.
Conducted analysis of bank statements to assist customers with debt management.
Ensured timely project completion, enhancing customer satisfaction.
Handled incoming calls and emails, providing prompt responses.
Performed data entry tasks to maintain accurate records.
-Responsible for customs clearing process
- Maintained up-to-date knowledge of customs regulations, ensuring company adherence to standards.
- Dealing and responding to customer queries
- Data entry
- Balanced multiple tasks simultaneously whilst maintaining attention to detail.
- Decision making
- Adaptability and problem solving
- Communication skills
- Time management
- Typing proficiency
- Composure under pressure
- Public speaking
- Team development
- Strategic planning
- Leadership
Reading, weight lifting, badminton, hiking, music, community involvement