Mrs Purnima Jugdawa
Plaine Magnien
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and good interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am also driven by a passion for continuous learning and successfully navigating change.
Overview
7
7
years of professional experience
Work History
Management Support Officer
Ministry of Agro-Industry, Food Security , Blue Economy and Fisheries
Port Louis
08.2019 - Current
- Provided administrative support to the management team, including scheduling meetings and preparing agendas.
- Answered incoming calls and responded to inquiries in a timely manner.
- Maintained filing systems for documents related to management activities.
- Handled confidential information with discretion and integrity.
- Act as secretary for BEC and DBC.
- Performed data entry into various databases used by the management team.
- Preparation of Minutes
Clerk
State Bank of India Mauritius Ltd
Ebene
01.2018 - 08.2019
- Maintenance of customer accounts;
- Attend to customers' query and grievances;
- Teller's duties and processing funds transfer(inward and outward remittances)
- Transactions and accounts reconciliation
- Lodge documents(import and export) and Bank Guarantees
- Work out nostro reconciliations
- Answered customer inquiries via phone and email.
- Provided excellent customer service to ensure satisfaction.
- Processed customer payments accurately and efficiently.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
Education
MBA - With Specialisation in Financial Services
Open University of Mauritius
08-2023
Bachelor of Science - International Business Management
University of Mauritius
07-2017
Skills
- Data entry and Preparation of Minutes
- Meeting coordination and administrative support
- Confidential information management
- Time management and task prioritization
Timeline
Management Support Officer
Ministry of Agro-Industry, Food Security , Blue Economy and Fisheries
08.2019 - Current
Clerk
State Bank of India Mauritius Ltd
01.2018 - 08.2019
MBA - With Specialisation in Financial Services
Open University of Mauritius
Bachelor of Science - International Business Management
University of Mauritius
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