Mohun Seewoosagur

Front Desk Manager:
• Supervise and train front desk staff, ensuring they adhere to company policies and maintain a high level of customer service.
• Handle guest complaints and concerns, seeking prompt resolution and ensuring client satisfaction.
• Manage the scheduling and coordination of conference rooms for client meetings, depositions, and other events.
• Oversee the maintenance and operation of office equipment, including printers, copiers, and phone systems.
• Collaborate with other departments to ensure smooth communication and coordination of office activities.
• Implement and enforce security protocols to safeguard sensitive information and maintain a secure office environment.
• Maintain an accurate record of visitors, ensuring compliance with security and confidentiality policies.
• Prepare regular reports on front desk activities, including visitor traffic, phone call volumes, and other relevant metrics.
• Continuously assess and improve front desk processes to enhance efficiency and client experience.

Confidential Secretary and Personal Assistant:
• Act as the primary liaison between the attorneys and clients, managing communication and ensuring prompt responses to inquiries.
• Serve as the Personal Assistant to senior partners or managing attorneys, handling their professional and personal schedules, coordinating travel arrangements, and managing personal tasks as needed.
• Prioritize and manage a diverse range of tasks for attorneys, balancing both professional and personal commitments to optimize efficiency.
• Attend meetings with attorneys, take detailed minutes, and follow up on action items to ensure timely completion.
• Coordinate the preparation and submission of detailed expense reports, tracking expenditures and ensuring compliance with the firm's policies.
• Facilitate seamless communication between attorneys and support staff, contributing to a collaborative and efficient work environment.
• Manage the attorney's professional and personal calendar, proactively addressing scheduling conflicts and resolving them in advance.
• Assist in the creation of presentations, reports, and materials for meetings and conferences.
• Handle confidential and sensitive information with the utmost discretion, maintaining a high level of professionalism and integrity.
• Serve as a liaison between attorneys and other departments within the firm, streamlining communication and optimizing workflow.
• Collaborate with other legal assistants to ensure the smooth operation of the legal team, providing backup support as needed.
• Proactively stay informed about attorneys' preferences, work habits, and priorities to anticipate needs and enhance overall productivity.
• Act as a gatekeeper, screening phone calls, emails, and visitors to prioritize and manage the attorneys' time effectively.
• Take on ad-hoc tasks and projects as assigned by attorneys, demonstrating flexibility and adaptability in a dynamic legal environment.

• Confirmed appointments, communicated with clients, and updated client records.
• Maintained confidentiality of information regarding clients and company.
• Restocked supplies and submitted purchase orders to maintain stock levels.
• Managed multiple tasks and met time-sensitive deadlines.

• Conducted strategic and technical reviews to verify compliance with quality control standards, schedule constraints, and budget parameters.
• Trained and mentored department staff on policies and procedures to establish a strong foundation for client development and service activities.

• Restocked supplies and submitted purchase orders to maintain stock levels.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Answered central telephone system and directed calls accordingly.
• Resolved customer problems and complaints.

• Established and administered annual budget with controls to prevent overages, minimize burn rate, and support sustainability objectives.
• Collaborated with development teams, internal customers, and product line management to verify delivery of desired quality requirements to distributors.
• Drove implementation of new market expansion to propel business forward and adapt to market changes.
• Set, enforced, and optimized internal policies to maintain responsiveness to demands.

• A Sales and Customer Assistant Manager oversees sales teams, sets targets, manages customer relationships, leads team development, collaborates with other departments, analyzes market trends, and ensures compliance.

• Assured consistent quality of production by implementing and enforcing automated practice systems.
• Monitored staff organization and suggested improvements to daily functionality.
• Inspected products and worker progress throughout production.
• Recorded, analyzed, and distributed statistical information.

• Calculated daily exchange rates and taxes due for goods and commodities.
• Lawfully cleared merchandise through customs per client and government requirements.
• Provided colleagues and direct reports with management and performance reviews.
• Determined harmonized tariff classifications by referencing tariff schedules outlined by national and international government officials.