MOHAMMAD SHARFUDDEEN JEEROOBURKHAN
Vacoas,PW
Summary
Dedicated Officer with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
19
19
years of professional experience
Work History
Administration & Assistant Compliance Officer
Toukan Corporate Services Limited
11.2019 - Current
- Daily Transaction monitoring which consists of:
- Verifying all incoming & outgoing movements across bank accounts
- Ascertain all movements have sufficient relevant documentary evidence
- Reporting made to the MLRO/DMLRO for all transactions above 500k
- Verification of Outgoing Payment comprising of:
- Ascertaining requests are genuine
- Reviewing internal payment request forms are well filled and signed by all parties
- Ensure payments are in line with Clients’ business activities and as per business plan
- Daily verification of ongoing screening including:
- Resolving alerts on Google
- Resolving alerts on Worldcheck by Refinitiv
- Reporting in the event of any matched data and adverse article
- Conduct periodic file review at agreed timeframes, including testing of procedures and policies including
- Request & Verify KYC (Know Your Customer) documents, performing Customer Due Diligence Checks (CDD), & recommend and/or verify Enhanced Due Diligence on case basis
- Assist in the risk assessment procedure and monitoring of risk mitigating techniques and control
- Identify compliance issues that require follow-up or investigation
- Ensure compliance of Files with licensing criteria, relevant laws of Mauritius and compliance with internal control procedures
- Verification Of client onboarding packs
- Access to GoAml Platform for special licensed entities; taking information and action in case of alerts or recommendations daily
- Daily Update Retrieval from Regulatory bodies/ Verification for updates from the official website of the regulator and act as communication channel by sharing the information within departments across the organization
- Collaborate with other departments to create a culture of compliance
- Contribute to robust and effective compliance controls within the organization
- Assist the Compliance Officer to prepare & deliver trainings on a weekly/monthly basis and keeping records of trainings (ongoing trainings: AML/CFT, Operations and Compliance Manual, which is based on FSC handbook, FIAMLA……etc.)
- Verification and Reporting regarding UN Sanctions to regulatory bodies and NSS
- Drafting of Manuals for Client Companies for review & approval by the CO and Management
- Drafting of Checklists for new proposed incoming businesses
- Verification & Trigger renewals of the Central Diary System
Acting Compliance Officer
05.2005 - 01.2022
- Responsibilities & duties undertaken:
- Attended to File Review for All Domestic Companies in Portfolio
- Files Assessed by ROC Officers during Onsite File Inspection by Registrar of Companies; No deficiency noted
- Attended to the FSC AML/CFT Offsite Monitoring Questionnaire Cycle 2021-2022
- Amend and Update the Company Formation (replaced notes from FSC AML/CFT code to FSC Handbook)
- Any Other cognate Duties in addition to daily jobsheet/timesheets
Manager
Relaxon Distributor (Mtius) Ltd
11.2011 - 09.2019
- Branch Operations -
- Ensure daily opening of all branches,
- Daily Attendance,
- Showroom Maintenance & Security
- Product and Showroom Window Displays
- Sales -
- Greet, meet customers, and close sales
- Ensure instant sales
- Check sales invoices
- Monitor daily sales by branch
- Process requests for credit facilities (internally and through service providers)
- Wholesale Sale -
- Search for new resellers in a selected database
- Schedule appointments and tours to present products and collect respective orders
- Follow up with existing resellers
- Marketing -
- Promotional sales planning (peak period and inventory liquidation)
- Advertising (newspapers, radio / TV and Facebook) including montages of written ads and audio and visual tapes, space reservations…
- Etc
- Management of the website and social platforms of the company
- Inventory control -
- Inventory management at the main warehouse (receiving order from customs, plan storage and update stock register)
- Communicate Stock to each Branch & Plan to replenish and display every product across daily/weekly
- Delivery Service
- Prepare the Weekly Delivery Schedule
- Verify the products to be delivered
- Be the intermediary between delivery Team and customers
- Transport
- Ensure the correct maintenance of vehicles to avoid interruption of operations
- Road Control - Plan delivery routes economically in terms of cost
- After sales service
- Provide After Sales Service
- Ensuring Customer Satisfaction & Quality of Service
- Ensure that all complaints are resolved in the shortest time and with the highest quality
- Agreement with customers on corrective measures
- Plan corrective actions and ensure compliance
- Stock Review
- Prepare new orders for the next semester
- Debtors’ management
- Check the debtor's account and request payment updates
- Issue Monthly statements of account
- Daily reporting to the director,
- Participate in administrative tasks
- Drafting letters for the Management
- Sometimes being the Rescue/relief Driver
Branch Manager
Bramer Banking Corporation Ltd
11.2009 - 07.2011
- SALES & OPERATIONS
- Opening and closing of the branch,
- Control of the branch security service
- Presence of staffs and report to the Human Resources Department
- Daily planning for all staffs across Sales and Operations Unit
- Assistant to the main cashier when handing the respective tills to the cashiers
- Daily brief & Meeting with the sales team
- Discuss issues related to the sale of banking products and identify the appropriate solutions adapted to the varied situations
- Define the strategy to be adopted to promote the banking products to customers in the region and to walk-in customers
- Make & Assist the Team to complete and conclude sales,
- Verification of account openings,
- Verification of loan requests before sending for approval,
- After sales: Keeping in touch with the customers of the branch,
- Cashier checkout for Main cashieras well as cashiers
- Replenishment of ATMs for branches and offsite ATMs found in the region,
- Verifications of the transfer of funds by Brinks
- Conducting Weekly as well as Monthly Security Controls like Alarms Check, Fire Drill & Evacuation Plan
- Ensure Branch is kept to the standard in terms of cleanliness
- Promote Team Spirit among Team members – Organize social & outdoor events
Customer Service Advisor
Barclays Bank Plc
01.2009 - 11.2009
Vetting & Disbursement Advisor
Barclays Bank Plc
01.2008 - 12.2008
- Verification and checking of loans application received
- Vetting of applications ensuring all criteria are met and all KYC documents have been received and are in order
- Ensure information received are complete and are according to Banking rules
- Enter Data in the system & submitting to supervisor and department head for approval
- Following approval, Prepare letter of Offer
- Send Respective LOFs to respective agent/Branch for customer signature
- After Signature, verify completeness and then Prepare for Disbursement.
Direct Sales Team Leader
Barclays Bank Plc
08.2007 - 12.2007
- Managing a team of 16 Sales Lead Generator (Direct Sales Agent)
- Daily Attendance of All Staffs
- Daily Planning of DSAs across business units
- (Kiosks & Individual Customers)
- Onsite placement of staffs at Corporate Client Offices (Promoting Bank products, canvassing the staffs to bank with Barclays Bank so that they may benefit of exceptional deals since their Employer’s corporate account are already with the Bank and this will result in both the company and its employees will benefit from privileges and benefit)
- Verify applications received from the Team for all banking products
- Ascertain all KYC requirements have been met and Banking rules are followed prior submission to the Manager
- Ensure all correct applications are processed in a timely manner
- Communicate outcome of each product application to the respective Team member and assist them to escalate the appropriate information to their respective clients
- Gather figures for daily Reporting at end of day for each DSAs as well as for the Team and recording same on respective worksheets for next day analysis.
Direct Sales Agent/Sales Lead Generator
Barclays Bank Plc
01.2007 - 08.2007
- Introducing Barclays Bank to the General Public
- Contact Customers from a selected database and scheduling meeting for Banking Services
- Opening New Accounts for Savings, Loans & Credit Cards as well as Fixed Deposits
- Reporting of figures at end of day
Sales Advisor
Relaxon Distributor (Mtius) Ltd
09.2005 - 01.2007
- Opening & Closure of Outlet
- Sales
- Attending to Customers for Information & after Sales
- Liaising With the delivery department for deliveries, and
- Relief driver
Salesman/Driver
Jaulim Plaza Ltd
12.2004 - 06.2005
Administration Officer
- 01.2001
- Impact on employers and the Mauritian Economy - Andersen - 08.03.2022 1.5
- Arrowheads Complimentary Webinar - How to identify SoW and SoF - 09.03.2022 1.5
- MBA Briefing Session - Sanctions programme currently being implemented by the British Government - 18.03.22, .5
- Enterprise Go Digital: The digital ecosystem: How to bridge the gap to make way for higher productivity and excellence
- NPCC - 01.04.2022 1
- An overview of Obligation and Sanctions for non –compliance with CSP guideline - ROC - 06.04.2022 0.5
- Virtual Workshop on the Settlement Framework - FSC- 12 April 2022 1
- An overview of Proliferation Financing for CBRD stakeholders - ROC - 14 April 2022 1 "An overview of Suspicious Transaction Reporting & Monitoring for CSP’s" - ROC - 20.04.2022 1 "Sensitizing about Terrorism Financing for CSPs" by Registrar of Companies, 21.04.2022
- Crypto Compliance with Ongoing Sanctions - Crystal Blockchain/FSC-26.04.2022 1
- FinTech Risk Challenges in 2022 - Protecht Group - 05.05.2022 1
- Managing PEP Risk in Light of the Pandora Papers Confirmation - Riskscreen, 25.05.2022 1
- Virtual Workshop on Targeted Financial Sanctions; Registrar of Companies; 26.05.2022 1.5
- Risk based approached by NPOs, Registrar of Companies, 26.05.22 1
- MIoD - MUA Breakfast Forum - ‘Are we achieving the right balance in compliance, risk and social requirements in the post covid era?, 03.06.2022 2.5
- Virtual Outreach online Statutory Filing by Financial Services Commission, 03.06.2022 0.5
- Demystifycation of Fintech VA and Initial Token Offering_FSI_08/09.06.2022 14
- The Regional Centre of Excellence: virtual workshop on "Investment Treaties and Climate Change: Supporting climate-friendly investment and policy space for climate action" by Financial Services Commission and OECD, 08.06.2022 3, Planned & managed the relocation of Toukan Corporate Services Limited as per Management instructions from Ebene to Floreal
- Set-up Of New office structure
- Work Closely with local Authorities to be compliant with laws and action on recommendations and requirements to have all licenses and clearances
- Procurement of Office Supplies
- Ensure Security and Safety of All employees
- Provision and arrangement of transport facilities to staffs
- Ensure Office is well maintained according to standard set by Management
- Managing the Travel Agency of One of Our Clients
- Relocate the Agency from Black River to Floreal
- Ensure and undertook all necessary arrangements for the Agency to be Compliant with Tourism Authority requirement and recommendations
- Negotiate with partners in the Tourism Industry for Outsourcing services Tour Operator, Car Rental, Hotel and Villa Accommodation, Conciergerie Services
- Discussed and agreed to partner with BlueSky by Rogers Aviation for issuance of Air Tickets
- Attend Training to develop skills required to manage Bookings and close sales
- Follow- up with current Court Case company entered against clients and attending to Legal Counsel and Trials as and when required
- Active Director for the Travel Agency Maya Travel and Tours
Desk Sales Advisor
- (Promote the sales of Banking Products; Attend to Customer Queries)
Relief Cashier
Back Office Operations Officer
- (batch reconciliation and preparation, filings, cash in transit preparation and verification
Education
Bachelor of Commerce - Marketing Management University
Honoris Educational Network
01.2021
BA(Hons) - English/Urdu
Aligarh Muslim University
08.2005
Higher School Certificate - Cambridge
Sir Abdool Raman Osman State Secondary School
01.2004
Sir Abdool Raman Osman State Secondary School
01.2002
Skills
- Quick learner & adapts to Changes
- Willingness to improve daily
- Proactive & Multi-tasking
- Knowledgeable; keep updating
- Analytical & Critical thinking
- Skills:
- Leadership; Lead through smart planning
- Team Management
- Time Management
- Communication
- Problem Solving
- Customer Service
- Negotiation Skills
- Complaints Management
- Marketing
- Sales & Selling Techniques
- Computer Literate (Microsoft Office: Word, Excel, PowerPoint, Outlook)
Accomplishments
- Trainer / Awarding Body: Barclays Bank PLC & Bramer Banking Corporation Limited
- KYC (know Your Customer)
- Product Knowledge
- Anti-Money Laundering
- Cash Management
- Risk Management
- Customer Service
- Complaints Management
- Trainer / Awarding Body: Sakeenah Group (Trainer Swadeck Taher)
- Attended 1.5 days of Training for GTD (Getting Things Done)
- Implemented Techniques learnt to improve daily personal and professional organisation
- Certificates of Attendance received
- Mobile App downloaded and active platform to further fine tune and learn new techniques Trainer/Awarding Body: Financial Services Commission (FSC)
- Virtual Outreach Sessions attended namely:
- Targeted Financial Sacntions and Proliferation Financing
- Trainer/Awarding Body: Regional Center of Excellence (RCE)/OECD
- Virtual Outreach Sessions attended namely: Financial Inclusion and Financial Education Enhancing the role of Insurance in providing financial protection
- Trainer/Awarding Body: Corporate Business Registration Division/ Registrar of Companies (CBRD/ROC)
- Virtual Outreach Sessions attended namely: Risk Based Supervision for CSPs Obligation and Sanctions for non-compliance with CSP Guidelines BO Red Flags Thematic review on PEPs AML/CFT Offsite inspection findings
- Trainer/Awarding Body: OECD
- Money Laundering from Environmental Crime
- Trainer/Awarding Body: Mauritius Revenue Authority (MRA)
- VAT Education Sessions
- Trainer/ Awarding Body: Toukan Corporate Services Limited
- Risk Rating & Business Risk
- Suspicious Transaction Reporting
- Taxing Corporate Income of GBL
- An Overview of Beneficial Ownership
- Professional Etiquette
- Operations and AML Matters, Internal Training by Ashnah Gunesssing, Company's Operations and Compliance Manual, 26.05.2022 1
- Internal Training by Ashnah Gunesssing, Company's Operations and Compliance Manual, 02.06.2022 1
- Getting Things Done Training (Part 2 - Projects and Priorities Course) on 14/15/16.06.22 by Sakeenah Group (Swadeck Taher) 9
- Virtual Workshop on Dissemination of Risk Assessment relating to the Virtual Asset Space (The Technical Sub-Committee on Legal and Regulatory Requirements, Training and Outreach (TSL) which comprises of the Attorney General’s Office (Chair of the Sub-Committee), Bank of Mauritius (Co-Chair of the Sub-committee), Financial Services Commission, Financial Intelligence Unit, Mauritius Institute of Professional Accountants, Gambling Regulatory Authority, Registrar of Associations and Registrar of Companies) 16.06.2022 2
- Virtual Outreach on Suspicious Transaction Reporting ("STR") Obligations with the Financial Intelligence Unit and the Financial Services Commission 17.06.2022 2
- VAT EDUCATION SESSION by Mauritius Revenue Authority (MRA)22.06.2022 1
- Statutory Filings on FSC One Platform - Training sessions_Financial Services Commission 23.06.2022 1
- Why Customer Onboarding is foundational to effective financial crime risk management_RiskScreen_05.07.2022 1
- Money Laundering and Terrorist Financing Risks arising from Migrant Smuggling by Financial Services Commission_13 July 2022 1
- Internal Training by Ashnah Gunesssing, Company's Operations and Compliance Manual, 14.07.2022 1
- Using AI and ML to Manage Climate Risk at Financial Institutions by Global Association of Risk Professionals_19.07.2022 1
- Internal Training by Ashnah Gunesssing, Company's Operations and Compliance Manual, 20.07.2022 1
- Managing Inflation Risk: Strategies, Models and Key Lessons Learned by Global Association of Risk Professionals_20.07.2022 1
- ICC_Virtual Workshop on the Introduction to the Virtual Asset Space- Legal Obligations by Financial Services Commission_22 July 2022 2
- FinTech, Financial Literacy & Me by Mauritius Africa FinTech Hub_22.07.2022 1
- Developments in Fintech and Blockchain innovation and implications for policy and regulation by Financial Services Commission_26 & 27 July 2022 9
- Internal Training by Ashnah Gunesssing, Company's Operations and Compliance Manual, 28.07.2022 1
- Management Responsibilities in Information Security and Data Protection by Risk Management Association_29.07.2022 1
- Internal Training for IMF/MFS Survey by Akhileshwarnath Dooblad_01.08.2022
- Fundamentals of Cyber Security for Financial Service Providers by Arrowheads Consultants_03.08.2022 1
- Fiscal Policy Interventions in Economic Crisis by Uniathena_05.08.2022 1
- Internal Training by Ashnah Gunesssing, Company's Operations and Compliance Manual, 05.08.2022 1
- Internal Training by Akhileshwarnath Dooblad, FATCA/CRS forms, 09.08.2022 1
- Launch of a Financial Literacy Campaign on the Virtual Asset and Initial Token Offering Services (‘VAITOS’) Act 2021 by Financial Services Commission_11.08.2022 1
- Virtual Workshop on `Enforcing the VAITOS Act` by Financial Services Commission_18.08.2022 1
- Crypto Chat by Wakanda 4.0_19.08.2022
References
Referees available on request
Interests
Personal Attributes: , Sincere, Trustworthy & reliable
Hard Working & Team Player
Dedicated
Hobbies: Football; both playing and watching
Quality time with Kids
News – reading about all affairs; International Financial, Politics, technology, sports, international summits….etc
Languages
Additional Information
- Car Care Others: , Holder of a Valid Private Car License
Timeline
Administration & Assistant Compliance Officer
Toukan Corporate Services Limited
11.2019 - Current
Manager
Relaxon Distributor (Mtius) Ltd
11.2011 - 09.2019
Branch Manager
Bramer Banking Corporation Ltd
11.2009 - 07.2011
Customer Service Advisor
Barclays Bank Plc
01.2009 - 11.2009
Vetting & Disbursement Advisor
Barclays Bank Plc
01.2008 - 12.2008
Direct Sales Team Leader
Barclays Bank Plc
08.2007 - 12.2007
Direct Sales Agent/Sales Lead Generator
Barclays Bank Plc
01.2007 - 08.2007
Sales Advisor
Relaxon Distributor (Mtius) Ltd
09.2005 - 01.2007
Acting Compliance Officer
05.2005 - 01.2022
Salesman/Driver
Jaulim Plaza Ltd
12.2004 - 06.2005
Administration Officer
- 01.2001
Desk Sales Advisor
Relief Cashier
Back Office Operations Officer
Bachelor of Commerce - Marketing Management University
Honoris Educational Network
BA(Hons) - English/Urdu
Aligarh Muslim University
Higher School Certificate - Cambridge
Sir Abdool Raman Osman State Secondary School
Sir Abdool Raman Osman State Secondary School
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