Mohammad Ashfaq Peerally
Royal Road, Mont-Ida
Summary
Dynamic professional with a proven track record in sales, customer service and hospitality. Skilled in team leadership and time management, I excel at enhancing customer experiences and driving sales through strategic engagement. Recognized for building loyal customer relationships and coaching teams to achieve excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Supervisor
Chez Dhiraj fine dining
Quartier Militaire
12.2023 - Current
- Provided fast, friendly and knowledgeable service to guests, proactively promoting specials and enhancing sales of key menu items.
- Established good customer relations and excellent service to build and retain loyal customers.
- Supervised and coordinated activities of restaurant staff to ensure customer service standards are met.
Sales Team Leader
Kirby Mauritius
Ebene
12.2022 - 12.2023
- Developed strategies for customer engagement and relationship building.
- Coached sales team members on best practices for customer interactions.
Sales and Marketing Consultant
Kirby Mauritius
Ebene
12.2021 - 12.2022
- Answered phone calls to main retail line to engage callers and encourage in-person visits by providing valuable product and service information.
- Analyzed customer data to identify trends in buying behavior.
Education
BEng(hons.) Chemical Engineering -
University of Mauritius
Réduit01-2020
Cambridge Higher School Certificate -
Darwin College
Central Flacq01-2016
Cambridge School Certificate -
Darwin College
Central Flacq01-2013
Skills
- Customer service
- Time management
- Hospitality
- Teamwork
- Attention to detail
Languages
English
Proficient (C2)
C2
French
Proficient (C2)
C2
Certification
- IC3 Internet&Computing Programme
Timeline
Restaurant Supervisor
Chez Dhiraj fine dining
12.2023 - Current
Sales Team Leader
Kirby Mauritius
12.2022 - 12.2023
Sales and Marketing Consultant
Kirby Mauritius
12.2021 - 12.2022
BEng(hons.) Chemical Engineering -
University of Mauritius
Cambridge Higher School Certificate -
Darwin College
Cambridge School Certificate -
Darwin College