Summary
Work History
Education
Skills
Languages
Timeline
Generic

Mike Charley Lavendhomme

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Intern

Kaldera
  • Used ticketing systems to manage and process support actions and requests.
  • Determined hardware and network system issues using proactive troubleshooting techniques.
  • Responded to faults in networks to rapidly restore connectivity and prevent unnecessary downtimes.
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.

Assistant Manager

Kafe Marron
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Established and upheld high standards, promoting great customer service and assistance to guests.
  • Maintained well-regarded concierge services to provide guests with assistance and convenient information about local attractions.
  • Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.
  • Planned and executed marketing activities to improve property brand and increase revenue.

Education

SC - Science

Rodrigues College
Ile Rodrigues

Year 3 - Cyber Security

Polythenics Maurituis
Reduit
2024

Skills

  • Customer Communication and Empathy
  • Organizational Skills
  • Wireless Area Networking
  • Friendly and Patient
  • Client Meetings
  • Closing Tickets
  • Resolve Technical Problems
  • Creative Issue Resolution

Languages

English
Native language
French
Proficient
C2

Timeline

Intern

Kaldera

Assistant Manager

Kafe Marron

SC - Science

Rodrigues College

Year 3 - Cyber Security

Polythenics Maurituis

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Mike Charley Lavendhomme