Meriza Corinne Cadena Riddings

Pailles,MO

Summary

Dynamic professional with extensive experience in guest relations at Cancun Hotel. Proven ability to enhance customer satisfaction through attentive service and effective communication in English, French, and Spanish. Skilled in managing reservations and utilizing Microsoft Office, consistently delivering exceptional results while maintaining a keen attention to detail.

Overview

years of professional experience

2009

years of post-secondary education

Work History

Front Desk Agent

Cancun Hotel (Mexico)

Cancun

05.2015 - 02.2025

Greeted guests warmly and provided check-in assistance.
Managed reservations and coordinated room assignments efficiently.
Answered inquiries about hotel services and local attractions.
Processed payments accurately using hotel management software.
Provided excellent customer service while upholding company policies.
Answered telephones and greeted visitors to assist, answer questions and direct.
Maintained cleanliness of lobby area at all times.

Salesgirl

Magasin Maryline

Port louis, PL

03.2011 - 02.2015

Assisted customers in selecting products and provided personalized recommendations.
Managed inventory levels and organized merchandise displays for optimal visibility.
Processed sales transactions accurately using the point-of-sale system.
Advised customers on purchases that best suited their needs.
Organized merchandise displays to attract attention of prospective buyers.

Sales Hotesse

IBL

Port louis, PL

07.2009 - 12.2010

Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Assisted with customer requests and answered questions to improve satisfaction.

Education

Housekeeping & Front Office

École Hôtelière Sir Gaetan Duval

03.2008 - 03.2009

Medco Cassis Secondary School

Port Louis, Pl

Skills

Fluent Languages:English, French and Spanish
Guest relations
Customer service

Attention to detail
Listening skills
Microsoft office

Timeline