Melodie Desroches
Flic En Flac
Summary
Dynamic professional with a proven track record in enhancing customer satisfaction. Excelled in communication and client relationships, blending energetic work attitudes with the ability to remain calm under pressure. Spearheaded hygiene protocols and eventorganization, showcasing assertive behavior and effective spoken communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Beautician
Joyce Desroches
03.2023 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
Massage Therapist
Asha Nemchand
01.2022 - 01.2023
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional conversations.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Booked appointments, answered phones, greeted clients and handled payments
Customer Service Representative
Henry Schein
08.2021 - 12.2021
- Responded to customer requests for products, services, and company information.
Personal Assistant
Mrs Puri
05.2021 - 11.2021
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Entertainer
Patrick Dumolard
11.2019 - 12.2020
- Danced, sang and conducted games encouraging guest participation through playful antics and engagement.
- Enhanced audience engagement by incorporating interactive elements and timely humor in performances.
- Communicated with guests clearly and with good humor to encourage laughter and excitement.
Sport Event Organizer
Marie Carol Cartwright
08.2016 - 08.2017
- Collaborated closely with coaches and athletes to ensure their needs were met throughout the event planning process.
- Team lead youth at Get Muddy Tri Challenge.
- Group leader sprint training at Get Active.
Education
School Certificate -
Quatre Bornes State Secondary School
Quatre BornesHigh School Certificate -
Adventist College
PhoenixSkills
- Ambitious
- Good spoken communication skills
- Energetic work attitude
- Ability to remain calm under pressure
- Perseverance and patient
- Confident and assertive behavior
- Polyvalent
- Natural team player
Certification
I have my certificate as a nail technician and massage therapist
Languages
English
French
Mauritian creol
Timeline
Beautician
Joyce Desroches
03.2023 - Current
Massage Therapist
Asha Nemchand
01.2022 - 01.2023
Customer Service Representative
Henry Schein
08.2021 - 12.2021
Personal Assistant
Mrs Puri
05.2021 - 11.2021
Entertainer
Patrick Dumolard
11.2019 - 12.2020
Sport Event Organizer
Marie Carol Cartwright
08.2016 - 08.2017
School Certificate -
Quatre Bornes State Secondary School
High School Certificate -
Adventist College
I have my certificate as a nail technician and massage therapist
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