Melisa Louison
Upper Dagotière
Summary
Passionate Nail Technician with 3 years of experience in manicure and nail care. Creative, friendly and attentive to clients needs. I enjoy creating beautiful nail designs while ensuring clients feel comfortable and satisfied with the service.
Overview
6
6
years of professional experience
Work History
Nails technician
Karen nails &beauty
St pierre
06.2023 - Current
- Performed manicure and pedicure services for diverse clientele.
- Maintained cleanliness and sanitation of workstations and tools.
- Assisted customers in selecting nail designs and colors.
- Applied acrylics, gels, and nail enhancements with precision.
- Collaborated with team members to ensure smooth operations.
- Performed filing, buffing, polishing, trimming, cuticle removal and application of artificial nails as requested by customers.
- Provided excellent customer service through friendly interactions with clients.
- Educated clients on proper nail care techniques.
- Cleaned and sterilized tools and work areas between customers.
- Assisted with inventory management tasks such as restocking supplies when needed.
- Completed daily customer appointments and updated master schedule.
- Scheduled client appointments and accepted payments.
- Promoted enhanced treatments to repair and improve nail strength.
Customer Service Representative
Web center
St pierre
08.2020 - 12.2022
- Assisted customers with inquiries and resolved issues efficiently.
- Processed orders and managed customer accounts accurately.
- Collaborated with team members to enhance service quality and efficiency.
- Educated customers on product features and benefits effectively.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Education
Certificate In Makeup Artistry - Make Up
Say’s Acamy
01.2023 - 05.2023
Certificate In Nail Technology - Nails Technician
Besties Nails
03.2023 - 04.2023
Some College (No Degree) - General Studies
Nelson College
St Pierre, MokaSkills
- Nail enhancements
- Acrylic application
- Sanitation practices
- Design consultation
- Team collaboration
- Conflict resolution
- Problem solving
- Attention to detail
- Manicure techniques
- Nail preparation
Languages
French
First Language
English
Intermediate (B1)
B1
Affiliations
- Makeup up
- Nails design & artistry
- Fashion trends
- Photography enthusiast
Timeline
Nails technician
Karen nails &beauty
06.2023 - Current
Certificate In Nail Technology - Nails Technician
Besties Nails
03.2023 - 04.2023
Certificate In Makeup Artistry - Make Up
Say’s Acamy
01.2023 - 05.2023
Customer Service Representative
Web center
08.2020 - 12.2022
Some College (No Degree) - General Studies
Nelson College