Summary
Work History
Education
Skills
Languages
Timeline
Generic
Melanie Huteau

Melanie Huteau

Pointe Des Lascars

Summary

Pursuing opportunity which will allow me to grow professionally, while effectively using my versatile skills to help and exceeds in team goals.

Work History

Secretary

Orian Educational Centre Ltd
Beau-Bassin
01.2023 - 03.2023
  • Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Assisted with special projects or tasks related to departmental functions upon request.
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Responded to customer inquiries via email or telephone in a polite and professional manner.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.

Craftsman

HDOMINGUE TRADING & DESIGN
Pamplemousses
2022 - 2023
  • Assembled parts into complete units using glue, screws, bolts, rivets or welding equipment.
  • Measured and marked material for cutting and drilling according to specifications.
  • Maintained a clean workspace by sweeping, mopping, organizing materials and supplies.
  • Performed routine maintenance on equipment used in craftsman activities including lubricating moving parts.
  • Provided technical advice regarding the use of specific materials or processes for crafting jobs.
  • Maintained neat and clean tools, machinery and work areas.
  • Removed imperfections and polished surfaces.

FRONT OFFICE TRAINEE

C MAURITIUS
2023 - 2024
  • Assisted with check-ins and check-outs, as well as providing additional services to guests.
  • Maintained an organized filing system of guest information and records.
  • Processed payments for room reservations and other transactions.
  • Supported front desk team members during peak hours or when needed.
  • Conducted regular inspections of public areas to ensure cleanliness standards are met.
  • Answered telephones, directed calls and took messages.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Delivered messages and ran errands.
  • Developed knowledge of hotel facilities, services, policies, activities, and local attractions.
  • Scanned passports and documents.
  • Sorted the incoming documents and identified which one must be given priority.
  • Booked reservation for restaurant and other activities for the guests.
  • Ensure the guests feel comfortable by providing customer service.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Posted payments, charges and paid out.
  • Copied, sorted and filed records of office activities and business transactions.

Education

City&Guilds Certificate of Unit Credit - ITQ Level 3

ORIAN EDUCATIONAL CENTRE LTD
Beau-Bassin
10.2022

GCE O LEVEL

City College
Port-Louis
11.2017

NC3 - Front Office Reception

CONSTANCE HOSPITALITY TRAINING CENTRE
Belle Mare

Skills

  • Reliable and Trustworthy
  • Friendly, Positive Attitude
  • Microsoft Word
  • Database Management
  • Filing Experience

Languages

Creole
First Language
French
Elementary
A2
English
Intermediate
B1

Timeline

Secretary

Orian Educational Centre Ltd
01.2023 - 03.2023

Craftsman

HDOMINGUE TRADING & DESIGN
2022 - 2023

FRONT OFFICE TRAINEE

C MAURITIUS
2023 - 2024

City&Guilds Certificate of Unit Credit - ITQ Level 3

ORIAN EDUCATIONAL CENTRE LTD

GCE O LEVEL

City College

NC3 - Front Office Reception

CONSTANCE HOSPITALITY TRAINING CENTRE
Melanie Huteau