Megan Bell
Rose-Hill,Mauritius
Summary
Dedicated professional with extensive skills in customer service, public speaking, and hospitality. Known for a positive attitude and clear communication, excelling in emergency situations management and crew coordination. Bilingual and an empathetic listener, committed to enhancing customer experiences and fostering a collaborative work environment.
Friendly Hostess with knack for creating welcoming atmospheres and ensuring smooth guest experiences. Successfully coordinated large-scale events, resulting in high guest satisfaction and repeat bookings. Skilled in managing reservations, resolving guest issues promptly, and maintaining high standard of service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
customer hostess
Strikes city
Rose-Hill, Mauritius
11.2022 - 12.2022
- Enhanced guest experience by welcoming patrons warmly upon arrival.
- Managed reservations and seating arrangements for smooth operations.
- Maintained a clean entrance area, creating an inviting atmosphere.
- Provided excellent customer service to ensure repeat business.
- Handled customer queries and complaints, ensuring satisfaction.
- Represented company and promoted brand with exceptional service and presentation.
Childcare assistant
Pierre Poivre entertainment
Beau Bassin-Rose Hill, Plaines Wilhems District
11.2019 - 12.2021
- Fostered a safe and stimulating environment by observing children's behaviour and organising age-appropriate activities.
- Enhanced children's social development by facilitating group play and interaction.
- Promoted effective communication with parents to keep them informed about their child's progress.
- Demonstrated empathy and understanding when dealing with challenging behaviour from children.
- Supported children's development with learning-through-play activities, aiding social, emotional and educational growth.
Education
GCSEs - Sciences
Loreto College
Saint Pierre, Moka District 01/2021 - 10/2022
A-Levels - Sciences
Loreto College
Quatre Bornes, Plaines Wilhems District 01/2023 - 11/2024
Skills
- Customer Service
- Public speaking
- Hospitality
- Positive attitude
- Emergency situations management
- Clear communication
- Empathetic listener
- Bilingual
- Crew coordination
Languages
English
Advanced
French
Upper intermediate (B2)
Certification
I have an Internet and computing core certificate(IC3) and a DELF B2 certificate.
Timeline
customer hostess
Strikes city
11.2022 - 12.2022
Childcare assistant
Pierre Poivre entertainment
11.2019 - 12.2021
GCSEs - Sciences
Loreto College
01/2021 - 10/2022
A-Levels - Sciences
Loreto College
01/2023 - 11/2024
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