MEERA KUBER

• Established strong relationships with external partners to source relevant industry-specific trainings on a regular basis.
• Increased employee retention rates by developing engaging onboarding and orientation processes.
• Improved employee satisfaction and morale by providing tailored professional development opportunities.
• Managed departmental budgets efficiently allocating funds towards impactful resources that supported strategic goals.
• Created detailed reports outlining the impacts of learning initiatives on overall business performance showcasing tangible results from L&D efforts.
• Partnered with HR in succession planning identifying key candidates for promotion or lateral moves within the organization based on their strengths and developmental needs.
• Designed interactive workshops that fostered collaboration and active participation among team members for better knowledge retention.
• Evaluated training program effectiveness, adjusting content as needed to maximize learning outcomes.
• Aligned training programs with organizational goals, ensuring that learning initiatives directly supported overarching business objectives.
• Provided coaching and mentoring to employees.
• Developed and implemented successful onboarding program.
• Built and maintained professional relationships with vendors and suppliers.
• Piloted mentorship program that paired junior staff with experienced professionals, accelerating skill acquisition and professional growth.
• Spearheaded transition to virtual training environments, enabling continuous learning amidst remote working conditions.
• Designed and implemented comprehensive onboarding program, significantly improving new employee retention and satisfaction.
• Streamlined training logistics and resource allocation, optimizing scheduling and delivery of training sessions.
• Coordinated with external vendors to bring in specialized training programs, addressing niche skill needs efficiently.
• Implemented feedback mechanisms for training programs, driving continuous improvement based on participant insights.
• Analyzed and evaluated training effectiveness and program outcomes.

Ensure the wellbeing of patients in addition to ensuring an efficient and high standard of quality in the support services department.