MEDHA MOHUN
BEL AIR FLACQ
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
BACK OFFICE AGENT
ATALIAN INTERACTIVE
08.2023 - Current
- Handled and promptly resolved customer complaints to maintain professional relationships.
- Followed up on customers' inquiries to assess satisfaction with provided solutions.
- Obtained client information by answering telephone calls.
CLAIMS OFFICER
ALLIANZ SERVICES
11.2021 - 08.2023
- Calculated adjustments, premiums and refunds.
- Maintained confidentiality of patient finances, records, and health statuses.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
RECEPTIONIST/CUSTOMER SERVICE COORDINATOR
IBL SCOMAT LTEE PAILLES
01.2020 - 11.2021
- Answering and directing of calls, Ensure a tidy reception and waiting area for clients, Guide customers to the showroom and to salesman, Distribute dispatches and emails, Administrative task such as working out local leaves, Act as a facilitator to new clients (help salesman do their follow-up and coordinate important information)
RECEPTIONIST/INVOICING CLERK
ABC MOTORS CAR GALLERY PHOENIX
05.2019 - 01.2020
- Answering and directing of calls, Ensuring the tidiness of the reception, Guiding Customers in the showroom and workshop, Prepare invoices and act as a back-up for cashier when needed
STORE ADMINISTRATIVE CLERK
ABC MOTORS CO. LTD
01.2019 - 05.2019
- Help in filing of invoices, Assisting client's quotations and helping in delivery
RECEPTIONIST
DATAMATICS CENTRE ROSE-HILL
01.2017 - 12.2018
- Receiving of calls, Help in marketing
Education
MODERN COLLEGE- FLACQ
01.2016
MODERN COLLEGE FLACQ
01.2014
Skills
- VERY GOOD AT PRIORITISING AND MULTI-TASKING
- EXCELLENT COMMUNICATIONS, COORDINATION AND ALIGNMENT SKILLS
- VERY COMPREHENSIVE KNOWLEDGE OF THE PROCEDURES RELATED TO ADMINISTRATIVE WORK
- FLUENT IN ENGLISH AND FRENCH
other qualifications
- CERTIFICATE IN IC3 PROGRAMME (OCTOBER 2012)
- AWARDED 1st PRIZE IN ENGLISH RECITATION COMPETITION (RAMAKRISHNA MISSION AT VACOAS, MAURITIUS)
- CERTIFICATE OF PARTICIPATION IN THE GREEN COLLEGE COMPETITION AT CONSTANCE BELLE MARE PLAGE
- STUDIED SECRETARIAL/ADMINISTRATIVE COURSE AT DATAMTICS CENTRE (JANUARY 2017)
personal particulars
MEDHA MOHUN, Morc LA CHEMINEE BEL AIR, 12/11/98, 25, 413 45 11, 58221871, SINGLE, MAURITIAN
Timeline
BACK OFFICE AGENT
ATALIAN INTERACTIVE
08.2023 - Current
CLAIMS OFFICER
ALLIANZ SERVICES
11.2021 - 08.2023
RECEPTIONIST/CUSTOMER SERVICE COORDINATOR
IBL SCOMAT LTEE PAILLES
01.2020 - 11.2021
RECEPTIONIST/INVOICING CLERK
ABC MOTORS CAR GALLERY PHOENIX
05.2019 - 01.2020
STORE ADMINISTRATIVE CLERK
ABC MOTORS CO. LTD
01.2019 - 05.2019
RECEPTIONIST
DATAMATICS CENTRE ROSE-HILL
01.2017 - 12.2018
MODERN COLLEGE- FLACQ
MODERN COLLEGE FLACQ
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