Medha Husraj Veeren
Administrative Secretary
Saint Pierre
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
12
12
years of professional experience
1
1
Language
Work History
Travel Consultant and Administrative Work
Dik Travel
11.2011 - 09.2019
- Contributed to a professional work environment by maintaining a clean and organized office space, promoting productivity among colleagues.
- To submit / drop supporting documents in airline offices.
- Banking.
- Advised clients on their destination / itinerary.
- Monitored currency exchange rates and advised customers on best time to purchase foreign currency.
- Generated travel-related reports for clients to facilitate decision-making.
- Attract new clientele and promote special offers or seasonal deals.
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Helped customers with passport and visa applications.
Travel Consultant
Silver Wings Travels
10.2019 - 10.2020
- Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
- Built strong relationships with clients through exceptional communication and personalized service.
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.
- Collected, handled and documented payments for travel services and associated feels.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Administered customer surveys to measure satisfaction with services and better understand desires and expectations.
Administrative Secretary
DKD Co Ltd
10.2021 - Current
- Managed filing system, entered data and completed other clerical tasks.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Sc -
Royal Holloway College
Montagne Blanche 04.2001 -
Skills
Travel Planning
Office Administration
Multitasking Abilities
Customer and client relations
Teamwork and Collaboration
Time Management
Social media knowledge
Excel
Words
Timeline
Administrative Secretary
DKD Co Ltd
10.2021 - Current
Travel Consultant
Silver Wings Travels
10.2019 - 10.2020
Travel Consultant and Administrative Work
Dik Travel
11.2011 - 09.2019
Sc -
Royal Holloway College
04.2001 -