M.A. Zaheed BURTOLEEA

BSc Mathematics graduate currently pursuing an MSc in Applied Statistics, with over five years of professional experience in customer service roles. Skilled in both BPO and face-to-face customer interactions, with a strong focus on service quality and client satisfaction. Demonstrated expertise in the banking sector through nearly two years of experience at prominent institutions including MCB and Absa Bank Mauritius. Adept at problem-solving, communication, and data-driven thinking, with a strong foundation in analytical and statistical methods.

Detail-oriented professional with proven organizational skills and a track record of managing multiple projects with precision. Demonstrates reliability and a positive attitude while prioritizing tasks effectively to achieve team objectives. Strong team player committed to enhancing collaboration and productivity.

• Reading for knowledge
• Quantum Physics Studies
• Community and Social Engagement
• Problem Solving and Strategic Thinking

• IC3 Program Participant – Actively took part in the IC3 (International Career & College Counseling) program during university, contributing to IT-related initiatives and student support.
• Model United Nations (MUN) Participant – Represented school in the MUN debate competition, demonstrating strong public speaking, diplomacy, and critical thinking skills.
• Student Union Council Member – Elected representative at university level, involved in student governance, event organization, and policy advocacy.