MAYELLE GORAYAH

Coordinated dubbing projects, ensuring timely delivery and alignment with project goals.

• Collaborate with Sound Technicians & Voice Artists.
• Ensure project documentation is accurate and up to date.
• Manage daily administrative operations and office coordination.
• Facilitated communication between stakeholders to ensure alignment on goals.
• Supported resource allocation by tracking team workloads and availability.
• Coordinated project timelines and deliverables with cross-functional teams.
• Developed project status reports to communicate progress to management.
• Monitored project budgets and expenditures to maintain financial control.
• Implemented feedback mechanisms, enhancing team collaboration and streamlining workflow.
• Facilitated collaboration between internal departments and external vendors to complete tasks.
• Generated weekly, monthly, quarterly reports summarizing key performance indicators.
• Developed and implemented project plans, established timelines, tracked progress and ensured deadlines were met.
• Maintained a detailed database of project information including budgeting, resources and deliverables.
• Managed communication channels between various teams involved in the execution of complex projects.
• Developed and implemented project tracker or calendar to meet and maintain standards.
• Prioritized needs and delegated assignments to simultaneously handle multiple projects.
• Analyzed data related to projects in order to identify areas for improvement or optimization opportunities.
• Conducted risk assessments and identified potential issues that could affect project success.
• Handled portfolio of initiatives to support organization's goals.
• Developed project plans and schedules, maintaining budgets to achieve project milestones on time.
• Negotiated with project stakeholders or suppliers to obtain resources or materials.
• Submitted project deliverables to clients, consistently adhering to quality standards.

• Led procurement efforts with multiple suppliers to ensure competitive sourcing.
• Distributed tenders to various suppliers to facilitate the procurement process and gather bids.
• Appointed suppliers for client projects.
• Developed comparison table for Architect and Project Manager to aid in informed decision-making.
• Collaborated with diverse team members to resolve project issues and achieve objectives.

• Developed comprehensive business strategies that enhanced organizational growth and improved market positioning.
• Led market analysis efforts to identify trends and inform strategic decision-making.
• Oversaw budget management to ensure alignment with financial goals and resource allocation.
• Developed and implemented company policies to support organizational objectives and compliance.
• Developed policies and procedures to ensure compliance with corporate standards.
• Managed vendor relationships to enhance service quality and streamline contract negotiations.
• Cultivated relationships with vendors and suppliers to secure favorable terms for materials and services.
• Project Coordinator for micro–Real Estate projects.

• Led real estate developments in collaboration with the CEO to align projects with organizational vision.
• Collaborated with technical teams to ensure timely project execution and adherence to management objectives.
• Formulate Business Strategy, design policies and implement efficient processes to adapt with the overall Strategy.
• Oversee Operational budgets & expenses to optimize costs & benefits.
• Streamlined operational processes to enhance efficiency across various departments.
• Managed daily operations to ensure compliance with company policies and optimize operational performance.
• Trained and mentored staff on best practices in operations and customer service.
• Facilitated communication between departments to improve workflow and problem-solving.
• Developed operational strategies aligned with organizational goals and objectives.
• Provided leadership, mentorship, and guidance to team members in order to foster a collaborative work environment.
• Identified potential risks associated with operations activities and developed mitigation strategies.
• Conducted regular meetings with department heads to review progress towards operational goals.
• Negotiated contracts with vendors and suppliers to secure competitive pricing.
• Evaluated and managed personnel performance, ensuring adherence to company standards.
• Collaborated with senior management on strategic planning initiatives.
• Established partnerships with external organizations such as customers or vendors for mutual benefit.
• Maintained up-to-date knowledge of industry trends and best practices related to operations management.
• Oversaw the maintenance of equipment used in daily operations activities.
• Monitored performance metrics to identify areas of improvement in operational efficiency.
• Led cross-functional teams in the development of new products and services.
• Evaluated current systems and processes to determine if they are meeting organizational goals.
• Developed and implemented operational strategies to improve efficiency and reduce costs.
• Ensured compliance with applicable laws, regulations and industry standards.
• Monitored progress by establishing plans, budgets and measuring results.
• Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
• Coordinated and directed activities of businesses or departments concerning production, pricing and sales.

• Oversaw daily operations to ensure efficient workflow and project completion.
• Directed day-to-day operations and implemented strategies to align with business plan and profitability goals.
• Implemented process improvements to enhance operational efficiency within the firm.
• Managed project schedules and allocated resources to ensure timely completion of architectural initiatives.
• Developed systems for tracking project progress and managing deadlines effectively.
• Monitored and improved efficiency of processes, team performance, and customer service.
• Ensured compliance with industry regulations and standards throughout operations.
• Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
• Built strong operational teams to meet process and production demands.
• Managed staffing needs through recruitment, selection, onboarding, and training.
• Improved morale and management communication by creating employee recognition and rewards practices.
• Implemented strategies to optimize operating costs while sustaining customer satisfaction.
• Coordinated communication between clients, architects, and contractors for project success.
• Created detailed reports on the performance of individual departments within operations.
• Connected with clients and developed strategies to achieve sales and customer service goals.
• Oversaw financial management, budget management, accounting and payroll activities.
• Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.

• Developed and executed strategic sales plans to drive market growth.
• Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
• Managed sales forecasting and reporting to inform business decisions.
• Conducted market research identifying new business opportunities and trends to inform sales strategies.
• Fostered strong relationships with key clients to ensure customer satisfaction.
• Established new accounts and serviced existing accounts maintaining professional relationships.
• Performed sales consultations and educated clients on products and services.
• Analyzed customer feedback to enhance product offerings and service quality based on client needs.
• Created and presented monthly sales performance reports to management, highlighting key insights and trends.
• Participated in negotiations with vendors regarding product purchases or contracts.
• Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.

• Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
• Streamlined operational processes to enhance efficiency across vacation tour offerings.
• Implemented technology solutions to improve booking systems and customer interactions.
• Coordinated staff training programs to enhance service delivery and elevate customer satisfaction.
• Developed operational policies aligning with company goals to strengthen team performance.
• Facilitated cross-departmental communication to support seamless tour operations and logistics.
• Worked with management team to develop operational goals aligned with business strategy.
• Provided leadership and guidance to subordinate managers and supervisors.
• Oversaw budget planning and allocation for operational activities within the organization.
• Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
• Ensured compliance with applicable laws, regulations, industry standards.
• Analyzed market trends to guide strategic decisions for service enhancements and market expansions.
• Identified areas where process improvements could be made resulting in increased productivity.
• Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
• Developed and maintained client relationships to grow business and improve account retention.
• Analyzed data trends and identified potential risks or opportunities associated with operations.
• Prepared detailed reports outlining operational results on a regular basis.
• Implemented successful business strategies to increase revenue and target new markets.
• Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.

• Evaluated proposed services to identify strengths and weaknesses.
• Managed planning for car rental, accommodation, activities, and transport services to enhance operational efficiency.
• Developed and implemented standard operating procedures for team operations.
• Monitored project budget allocations to ensure financial efficiency and optimize resource utilization.
• Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
• Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
• Managed staffing needs through recruitment, selection, onboarding, and training.
• Assessed employee development needs and provided feedback on their progress towards meeting goals.
• Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
• Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
• Implemented policies and standard operating procedures and managed quality, customer service and logistics.
• Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
• Collaborated with team leaders on quality audits.
• Created detailed reports on the performance of individual departments within operations.
• Connected with clients and developed strategies to achieve sales and customer service goals.
• Planned delivery routing, team workflows, and promotional initiatives.
• Formed and sustained strategic relationships with clients.
• Mitigated business risks by working closely with staff members and assessing performance.
• Forecasted customer demand to set prices or credit terms for services.

• Managed daily office operations and maintained organized filing systems.
• Coordinated meetings and travel arrangements for team members, ensuring timely scheduling and efficient use of resources.
• Assisted in preparing reports and presentations for management review.
• Handled incoming communications and directed inquiries to appropriate staff.
• Maintained inventory of office supplies and placed orders promptly.
• Supported onboarding processes by preparing training materials for new hires.
• Collaborated with team members to improve administrative workflows and procedures.
• Provided customer service support by addressing client inquiries promptly.
• Answered phone calls and emails to provide information, resulting in effective business correspondence.
• Entered data into spreadsheets using Microsoft Excel or other similar programs.
• Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
• Handled confidential documents in an organized fashion according to established protocol.
• Drafted written correspondence including reports and presentations for management review.
• Provided administrative support to executive team by managing calendars and scheduling meetings, facilitating smooth operations.
• Managed database systems containing customer contact information.
• Scheduled appointments between clients and customers and internal staff members.
• Ensured efficient operation of office equipment such as printers and scanners.
• Directed customer inquiries to appropriate department personnel.
• Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
• Processed invoices for payment using accounting software applications.
• Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
• Arranged travel logistics and communicated details to personnel, streamlining travel processes.
• Facilitated communication between different departments within the organization.
• Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
• Developed and maintained filing systems for confidential documents and records.
• Conducted research on various topics as requested by management.
• Organized files, developed spreadsheets, reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
• Updated system to organize office documentation, maximizing efficiency and increasing productivity.
• Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
• Drove customer feedback to deliver information to management for corrective action.
• Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.