Matthew Jonathan CHAMROO
Rivier Du Rempart
Summary
Hardworking Warranty Administrator experienced with [Type] claims, including managing documentation and permanent records, coordinating logistics and following up with customers. Expertise in [Software]. Detail-oriented Warranty Administrator with a well-coordinated and proactive approach to verifying information, following up with manufacturers and solving customer concerns. Excellent multitasking and communication skills. Offering [Number] years of related experience. Driven to maintain smooth and efficient warranty processing services for maximum customer satisfaction. Adept at communicating with manufacturers to obtain parts and payments. Pursuing a new position with long-term potential.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Warranty Administrator
United Motors Limited
02.2012 - 12.2022
- Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
- Processed claim paperwork and followed up on missing information to complete processing.
- Monitored factory recalls and announcements to stay on top of changes.
- Maintained detailed service and customer records.
Education
High School Diploma -
High School Diploma -
Charles Telfair Campus
Mauritius09.2019
No Degree - Domestic Sanitary Appliances Installation
Mauritius Institute of Training And Development
Mauritius06.2011
Skills
- Document Organization
- Inquiry Requests
- Warranty Requirements
- Complaint Handling
Certification
- Certified Warranty Officer, United Motors Ltd - 10 years
- Kia certificate and kia intelligence information Training - 1 year
- Expert License - 1 years
Net surfing, watching football and fishing
Doing reseach and get together with friends.
Languages
French
Native Speaker
English
Upper intermediate (B2)
B1
Timeline
Warranty Administrator
United Motors Limited
02.2012 - 12.2022
High School Diploma -
High School Diploma -
Charles Telfair Campus
No Degree - Domestic Sanitary Appliances Installation
Mauritius Institute of Training And Development