Mary-Jane Ladouceur
Surinam,SA
Summary
Hardworking and passionate job seeker with strong organizational skills. Proactive in identifying issues with utmost confidence in practical solutions. Ready to help team achieve company goals. Highly motivated and determined to make meaningful contributions to organization. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Service Coordinator
Rey & Lenferna Ltd
04.2022 - Current
- Front line coordination for the After-Sales Battery Department
- Communicated with clients to provide updates on work progress.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Coordinated and monitored service activities to confirm work met all requirements.
- Assessed customer needs and developed solutions to meet needs.
- Collected, arranged, and input information into database system.
- Planning/ organizing service breakdown intervention for technician.
- o Issue of stock transfers to appropriate locations on ERP.
- o Raise service orders and follow up of intervention for Hybrid Battery and Electric Scooters and Golf Carts.
- Issue of service quotes and invoices to clients for intervention
Accounts Payable Officer
Rey & Lenferna Ltd
06.2019 - 04.2022
- Closely monitored accounts to post timely payments and resolve billing discrepancies.
- Input all relevant transactions and supervised properly within accounting system.
- Managed accurate and timely processing of invoices per month.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Matched purchase orders with invoices and recorded necessary information.
Accounts Officer
Grand Snack Ltd
01.2018 - 04.2019
- Managed all accounting needs and account updates of operations.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Inspected account books and recorded transactions.
- File tax returns
Self Employed
01.2016 - 01.2019
- Manufacturing and distribution of foodstuffs
Accounts Officer
Gaetan Tuyau (Management Consultant) & Jennifer Thomas (Simplement J’s Boutique) - Business Partners
09.2016 - 10.2016
- Managed all accounting needs and account updates for [Type] operations.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- File tax returns
Trainee
Omnicane Management & Consultancy Limited
05.2015 - 07.2015
- Bank reconciliation
- Supported in review of Financial Statements
- Processed of receipts and payments on Cemis ERP
- Supported in tax computation
- Other accounting duties
Accounts Officer
BCL Contractor, Curepipe
01.2013 - 01.2014
- Managed payroll operations for employees.
- Managed all accounting needs and account updates for the operations.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Prepared monthly income statement
- Income tax computation and file returns
Ireland Blyth Limited, Caudan, Port-Louis
01.2011 - 01.2012
- Created and maintained databases to track and record customer data- Accounts Receivable.
- Recording and follow ups of returned cheques
- Prepared Credit Agreements
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Education
BSc (hons) Accounting - Accounting
University of Mauritius
05.2015
Cambridge Higher School Certificate -
Notre Dame College
2010
Cambridge School Certificate -
Notre Dame College
2008
Skills
- Versatile and friendly
- Active listening and patient
- Quick thinker with good communication skills
- Adaptability and Flexibility
- Multitasking Abilities
- Problem Solving
Accomplishments
- Awarded several prizes during secondary schooling and overall best performance for Form I, II and Lower VI
- Participating in the National Youth Achievement Award under the aegis of the Ministry of Youth and Sports
- Awarded Excellence Performance by Huawei Mauritius Accounting SSC for the 2nd year of tertiary education
Other Courses
- Internet and Computing Core Certification (IC3) Programme (2007) run by National Computer Board
- Youth Leadership Training Course (2009) organised by the Ministry of Youth and Sports
- Two-day training session on ‘ Initiation Pedagogique pour Enseignants des Ecoles Complementaires' (2009) conducted by ‘Commission Solidarité et Justice'
- VAT return session at MRA (2016)
Personal Information
Date of Birth: 06/07/92
Timeline
Service Coordinator
Rey & Lenferna Ltd
04.2022 - Current
Accounts Payable Officer
Rey & Lenferna Ltd
06.2019 - 04.2022
Accounts Officer
Grand Snack Ltd
01.2018 - 04.2019
Accounts Officer
Gaetan Tuyau (Management Consultant) & Jennifer Thomas (Simplement J’s Boutique) - Business Partners
09.2016 - 10.2016
Self Employed
01.2016 - 01.2019
Trainee
Omnicane Management & Consultancy Limited
05.2015 - 07.2015
Accounts Officer
BCL Contractor, Curepipe
01.2013 - 01.2014
Ireland Blyth Limited, Caudan, Port-Louis
01.2011 - 01.2012
BSc (hons) Accounting - Accounting
University of Mauritius
Cambridge Higher School Certificate -
Notre Dame College
Cambridge School Certificate -
Notre Dame College
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