As per my previous experiences in the tourism industry ,which I enjoyed doing and during which I gained lots of self confidence;this also help me developed my customer service skills and I have learned to create a trustful relationship with the clients .I am also a honest and respectful person and who will always have an ear for the others when needed.I personally think that a person should always willing to retrain and flourish in a different direction for personal growth and his/her own sake.
Administrative/Secretarial & Sales Duties:
Operations:
· Welcoming clients
· Liaising with clients over the phone or via email
· Answer and Emit Telephone Calls
· Dealing with Flight Queries & Complaints
· Checking availability of flights
· Booking of Airline Tickets
· Re issuing ticket or relevant documents
· Hotel packages
· Travel insurance
· Visa application
· Assisting Customers
· Dealing with complaints
· Activation of Sim Cards
· Quotations
· Handling clerical work
· Invoicing
· Welcoming Client
· Answering and Emitting Telephone Calls
· Dealing with Flight Queries & Complaints
· Checking availability of flights
· Booking of Airline Tickets
· Re issue of ticket
· Hotel packages
· Travel insurance
· Visa application (for Abu Dhabi)
· Welcoming Client
· Answering and Emitting Telephone Calls
· Preparing Flight Schedules
· Input of Monthly Sales Report
· Dealing with Flight Queries & Complaints
· Checking availability of flights
· Booking of Airline Tickets
· Planning of hotel’s transfer for passenger arriving to Mru
Tourism and LeisureIt was a good and rewarded Experience