Summary
Overview
Work History
Education
Skills
Personal Information
References
Hobbies and Interests
Timeline
Generic
Marie Priscilla Nathalie Bapoo

Marie Priscilla Nathalie Bapoo

Floreal

Summary

Experienced and motivated Sales Professional over 13 years of experience in high level sales environments. Proven track record of expanding businesses by successfully networking and forming smart partnerships. The ability to cultivate key relationships and consistently generate new business. Self motivated and driven to help increase the prosperity of a business while working to enhance their reputation.

Overview

29
29
years of professional experience

Work History

Horeca Sales Executive

H.A.Ramtoola & Sons Ltd
09.2019 - Current
  • I am employed at H.A Ramtoola & Sons Ltd representing Nestle Products
  • 2019 - Horeca Sales Executive
  • 2021 -Key A/C Executive (Nestle Professional - Horeca, B&I and Convenience)
  • Engaged new customers and strengthened existing relationships through account management
  • Nuture and cultivate customer relations from the establishment of the lead up to the closing of the sale
  • Implemented the company's existing sales and marketing strategies, which increased monthly revenues in all segments of Nestle Professional (Horeca, Business & Industries, and Convenience)
  • Prepare and deliver appropriate presentations on products and services for Nescafe vending machines and other Nestle products
  • Prepare the yearly agreement for all key A/C customers
  • Generate monthly reports to monitor product performance, sales, and market trends
  • Ensure monthly activities are being organized as per the cycle plan for the Petrol Forecourt
  • Prepare the yearly agreement for all key A/C customers
  • Overachieving sales target by 36% 2022 and by 21% versus 2019 in Nestle professional segments (out of home).

Horeca Sales Representative

Moroil
06.2011 - 08.2019
  • Wide-ranging culinary product introduction in hotels and restaurants
  • Sales of Lesieur mayonnaise for the Horeca market in the Indian Ocean region reached records
  • Build and cultivate key prospective relationships, resulting in a continuous increase in sales
  • Ability to manage pricing and monitor credit term compliance
  • At Moroil, I was the only sales representative, and after 7 years of continuous progression, sales performance increased yearly.

Brand Executive

International Distillers Mauritius
08.2008 - 05.2011
  • Introduction of Champagne Lanson, French and South African wines in 4 to 5 stars hotels and supermarkets
  • Organizing wine and champagne tastings for key AC customers
  • Conducting market research to identify selling possibilities and evaluate customer needs
  • My proudest accomplishment was being invited to the Chateau de Versailles in France for the 250th anniversary of Champagne Lanson.

Sales Manager

Tupperware Mauritius
01.2006 - 01.2008
  • Promote using a direct sales force that gives home presentations to audiences and sells to final customers
  • Have a party with relatives and customers and show them how to cook and utilize Tupperware at home
  • (Example: making a cake in a Tupperware container in front of customers and serving them tea and coffee)
  • Customers should be shown and told why they should purchase Tupperware despite the high price
  • First hired as a demonstrator, I was elevated to sales manager after three months and also hired a team of ten new members for my Team.

Guest Relations Supervisor and Sales Coordinator

Gold Beach Resort
01.2004 - 01.2005
  • Greeting clients
  • Greeting guests as they arrive makes a great first impression and helps them feel more at home
  • Coordinating check-ins and check-outs
  • Guest relations managers help the front desk operate smoothly to ensure timely check-ins and check-outs
  • They also coordinate luggage collection and storage and oversee front desk financial transactions
  • Informing guests about hotel amenities: This includes pool, spa, and other amenities like breakfast and dining options
  • Recommending off-site amenities
  • These amenities may include tourist areas and dining and shopping establishments
  • Overseeing employees: This includes front desk, receptionists, and concierges
  • Room preparation
  • Guest relations managers ensure rooms are ready for guests before their arrival and check-in
  • Handling complaints: Things don't always run smoothly, so it's a guest relations manager's job to handle and resolve complaints and then follow up to make sure everything's back on track
  • Taking care of guests with special needs
  • This includes disabled guests, the elderly, children, and VIPs
  • Communication
  • Guest relations managers are responsible for maintaining open lines of communication between staff and guests
  • Management
  • This includes overseeing other guest relations team members, including receptionists, concierges, housekeepers, and wait staff
  • This also involves assessing employee performance
  • Fielding feedback
  • This includes reviewing guest feedback, whether at the hotel or online, and implementing methods for improvement
  • My greatest accomplishment was being sincerely praised by the client (dad) for looking after his special needs son while he was at work
  • He even gave me a present because his boy had a good time.

Public Relations Officer & Wedding Coordinator

Trou Aux Biches Hotel
01.1997 - 01.2004
  • Welcome guests during check-in and giving them a fond farewell to guest while checkout
  • Handling guest complaints and concerns in an efficient and timely manner
  • Overseeing VIP guests, arrivals & departures
  • As I wedding Coordinator, I was responsible for organizing and overseeing the various aspects of wedding planning: discussing requirements and budget, making suggestions, coming up with new ideas, negotiating prices with suppliers, and dealing with paperwork.

Guest Relation Officer

Sofitel Imperial Hotel
01.1996 - 01.1997
  • Assist guests efficiently and courteously
  • Carry out all front office related functions of allocating rooms for the arriving groups and check them in the hotel's system
  • Ensure the hotel guests are having quality services and resolve their complaints
  • Sustain courteous attitude and professional appearance.

Education

Higher School Certificate -

St. Andrew's

Certificate in Selling and Sales, Advertising, Public Relations -

CSPC Training Center QuatresBornes

First-Class result- Pitman Certificate (City & Guilds) in Word Processing. Access & Excel/Essential (Spreadsheet Processing Techniques) -

Datamatics

Skills

  • Expert knowledge of the selling process and effective sales techniques
  • Excellent communicator and Relationship building skills
  • Pro-active, organised and excellent team player
  • Motivated in a target-driven environment
  • Optimistic and a positive can-do attitude

Personal Information

  • Date of Birth: 06/19/77
  • Gender: Female
  • Nationality: Mauritian
  • Marital Status: Married

References

  • Jacques Li Wam Po, Managing Director, International Distillers Mauritius, 5254 9339
  • Danylo Daurat, Sales Manager, Ramtoola & Sons Ltd, 5735 2095
  • Jerome Clarenc, Managing Director, Moroil, 5423 2029

Hobbies and Interests

My favorite hobby is sports, and I enjoy socializing with friends and family.

Timeline

Horeca Sales Executive

H.A.Ramtoola & Sons Ltd
09.2019 - Current

Horeca Sales Representative

Moroil
06.2011 - 08.2019

Brand Executive

International Distillers Mauritius
08.2008 - 05.2011

Sales Manager

Tupperware Mauritius
01.2006 - 01.2008

Guest Relations Supervisor and Sales Coordinator

Gold Beach Resort
01.2004 - 01.2005

Public Relations Officer & Wedding Coordinator

Trou Aux Biches Hotel
01.1997 - 01.2004

Guest Relation Officer

Sofitel Imperial Hotel
01.1996 - 01.1997

Higher School Certificate -

St. Andrew's

Certificate in Selling and Sales, Advertising, Public Relations -

CSPC Training Center QuatresBornes

First-Class result- Pitman Certificate (City & Guilds) in Word Processing. Access & Excel/Essential (Spreadsheet Processing Techniques) -

Datamatics

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Marie Priscilla Nathalie Bapoo