Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marie Prisca Milazare

Rose Hill,RH

Summary

Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.

Overview

2
2
Languages
14
14
years of professional experience

Work History

Customer Care Representative

Concentrix
Ebene, MRU
04.2023 - Current
  • Take Care of customer needs.
  • Make reservation depending customer requests.

Cashier

Pallagames
Rose Hill, MRU
08.2012 - 04.2019
  • Operate Cash register, collected payments and provided accurate change.
  • Trained new team members in cash register operation, stock procedures, attending and customer service.
  • Resolved customer complaints and escalated concerns for remediation.

Education

Diploma - Foundation in Travel And Tourism With Amadeus

Kadosh
Mauritius
12-2019

Attestation En Grade A - Computer And Information Systems

Rod.Com Academy
Rodrigues
12-2008

Certificate of Attendance - Information Technology For Office Applications

Le Chou College
Rodrigues
12-2006

GCE - Accounting

Marechal College
Rodrigues
11-2005

Skills

  • Billing coordination
  • Email correspondence
  • Call logging
  • Custom order management
  • Pos system
  • Cash Handling
  • Cash Drawer Balancing
  • Ordering and stocking
  • Credit Card and Cash transactions
  • Handling of customer complaints

Languages

English
Upper Intermediate
B2
French
Upper Intermediate
B2

Timeline

Customer Care Representative

Concentrix
04.2023 - Current

Cashier

Pallagames
08.2012 - 04.2019

Diploma - Foundation in Travel And Tourism With Amadeus

Kadosh

Attestation En Grade A - Computer And Information Systems

Rod.Com Academy

Certificate of Attendance - Information Technology For Office Applications

Le Chou College

GCE - Accounting

Marechal College
Marie Prisca Milazare