Marie Marnie Steffie ANTOINETTE
Port Louis,Mauritius
Summary
Motivated and ambitious person with experience in internal communication, database management and computer-oriented tasks. Hardworking, thorough and committed team player. Demonstrates excellent multitasking abilities to handle various day-to-day administrative responsibilities simultaneously. I am committed to leveraging these competencies to enhance operational efficiency and support business objectives.
Overview
8
8
years of professional experience
Work history
Back Office Support
ICPS LTD
Port Louis, Port Louis District
2022.09 - Current
- Process the clearing of incoming & outgoing settlement files of the different Card Associations for our clients
- Highlight corrective actions required on intermediary accounts to the Clearing & Settlement team for processing on a timely basis
- Handle encountered operational issues and complaints/queries received from customers in an efficient & timely manner
Import Trainee
EMCAR LTD
Port Louis, Port Louis District
2024.06 - 2024.07
- Handled incoming calls and emails, ensuring prompt response.
- Managed correspondence, keeping all parties up-to-date on project developments.
Assistant
ATR Construction Ltd Co
Port Louis, Mauritius
2019.05 - 2022.12
- Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
- Managed customer orders and invoices to reduce financial discrepancies.
- Assessed client satisfaction and communicated issues to organizational leaders.
Teleconsultant
BVA Data Ltd
Quatre Bornes, Plaines Wilhems District
2018.11 - 2019.01
- Skilled at working independently and collaboratively in a team environment.
- Proved successful working within tight deadlines and a fast-paced environment.
Teleconsultant
CCA International Ltd
Port Louis, Mauritius
2017.10 - 2018.01
- Provided professional services and support in a dynamic work environment.
- Learned and adapted quickly to new technology and software applications.
Education
A-Levels - Languages and Mathematics
Loreto College
2012.01 - 2019.12
BSC in Banking and Finance
University of Mascareigne
2021.09 -
Skills
- Computer-oriented
- Invoicing and billing
- Customer service
- Microsoft Office
- Effective communication
- Highly organized
Languages
French
Fluent
English
Fluent
Creole
Fluent
Timeline
Import Trainee
EMCAR LTD
2024.06 - 2024.07
Back Office Support
ICPS LTD
2022.09 - Current
BSC in Banking and Finance
University of Mascareigne
2021.09 -
Assistant
ATR Construction Ltd Co
2019.05 - 2022.12
Teleconsultant
BVA Data Ltd
2018.11 - 2019.01
Teleconsultant
CCA International Ltd
2017.10 - 2018.01
A-Levels - Languages and Mathematics
Loreto College
2012.01 - 2019.12