Marie Marnie Steffie ANTOINETTE
Port Louis,Mauritius
Summary
Motivated and ambitious person with experience in internal communication, database management and computer-oriented tasks. Hardworking, thorough and committed team player. Demonstrates excellent multitasking abilities to handle various day-to-day administrative responsibilities simultaneously. I am committed to leveraging these competencies to enhance operational efficiency and support business objectives.
Overview
8
8
years of professional experience
Work history
Back Office Support
ICPS LTD
Port Louis, Port Louis District
09.2022 - Current
- Process the clearing of incoming & outgoing settlement files of the different Card Associations for our clients
- Highlight corrective actions required on intermediary accounts to the Clearing & Settlement team for processing on a timely basis
- Handle encountered operational issues and complaints/queries received from customers in an efficient & timely manner
Import Trainee
EMCAR LTD
Port Louis, Port Louis District
06.2024 - 07.2024
- Handled incoming calls and emails, ensuring prompt response.
- Managed correspondence, keeping all parties up-to-date on project developments.
Assistant
ATR Construction Ltd Co
Port Louis, Mauritius
05.2019 - 12.2022
- Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
- Managed customer orders and invoices to reduce financial discrepancies.
- Assessed client satisfaction and communicated issues to organizational leaders.
Teleconsultant
BVA Data Ltd
Quatre Bornes, Plaines Wilhems District
11.2018 - 01.2019
- Skilled at working independently and collaboratively in a team environment.
- Proved successful working within tight deadlines and a fast-paced environment.
Teleconsultant
CCA International Ltd
Port Louis, Mauritius
10.2017 - 01.2018
- Provided professional services and support in a dynamic work environment.
- Learned and adapted quickly to new technology and software applications.
Education
A-Levels - Languages and Mathematics
Loreto College
01.2012 - 12.2019
BSC in Banking and Finance
University of Mascareigne
09.2021 -
Skills
- Computer-oriented
- Invoicing and billing
- Customer service
- Microsoft Office
- Effective communication
- Highly organized
Languages
French
Fluent
English
Fluent
Creole
Fluent
Timeline
Import Trainee
EMCAR LTD
06.2024 - 07.2024
Back Office Support
ICPS LTD
09.2022 - Current
BSC in Banking and Finance
University of Mascareigne
09.2021 -
Assistant
ATR Construction Ltd Co
05.2019 - 12.2022
Teleconsultant
BVA Data Ltd
11.2018 - 01.2019
Teleconsultant
CCA International Ltd
10.2017 - 01.2018
A-Levels - Languages and Mathematics
Loreto College
01.2012 - 12.2019
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