Marie Jessica Gene César
Mahebourg
Summary
Customer-motivated Hairdresser with 13 years of experience working with diverse clients and using cutting-edge colors application techniques. Applying specialized products for individuals with particular needs. Collaborative supervisor, training new employees in salon-specific techniques.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Hair Dresser position. Ready to help team achieve company goals.
Overview
21
21
years of professional experience
Work History
Senior Hairdresser
self employed
11.2010 - Current
- Initiated and engaged clients in conversations as part of personalized service.
- Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
- Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
- Investigated and resolved complaints to satisfy guests and maintain good business practices.
- Coordinated and facilitated new hire training to maintain consistency of salon services.
- Coached and developed team members to deliver highest level of team culture, client satisfaction and salon performance.
- Developed loyal following of clients by providing high-quality services.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Offered professional cuts, color services and extensions to salon customers.
- Trained salon staff in traditional and innovative hair cutting techniques and salon management.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Freelance Hairdresser
essential beauty care
Mauritius
02.2010 - 10.2010
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
Therapy Technician and Hair Dresser
preskil beach resort
06.2007 - 01.2010
- Inventoried supplies and ordered more for office and patient rooms.
- Prepared patients to meet with physical therapists.
- Administered routine exams and treatment for patients.
- Monitored patient's safety and response to exercise intensity to discuss with therapist or assistant.
- Increased physician and patient customer satisfaction by recognizing and acting to meet various needs.
- Determined therapies, requested materials and received equipment in accordance with patient care initiatives and insurance plans.
- Applied chemical hair solutions and used hot irons and curling irons.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Organized sales area and work station to showcase products and boost sales.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
Hair Designer
sasha coiffure
12.2002 - 04.2004
- Advised over 50 clients daily on hair care techniques.
- Applied chemical hair solutions and used hot irons and curling irons.
- eyebrows threading.
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Determined appropriate hair treatments based on conditions and textures.
- Mixed pigments and used proper techniques to achieve desired color.
Education
Certificate - Hairdressing Training Moules 1-6
Cape College
Mauritius2002
School Certificate - GCE Award
Hamilton Secondary School
Mauritius1999
Primary Education -
Burrenchobay Primary School
Mauritius1993
Skills
- Alternative Therapies
- Keratin Treatments
- Supply Monitoring
- Chemical Applications
- Staff Development
- Customer Satisfaction
- Product and Service Sales
- Business Operations
- Scalp Treatments
- Personnel Management
- Hair Conditioning and Styling
- Salon Maintenance
- Customer Loyalty
- Hair Dying
swimming , Hair cut , Music
Swimming- Keeps fit and healthy
Hairstylists - Is trusted by others, can take charge of tasks and has leadership potential
Music- For Relaxation
Languages
French
Native language
English
Upper intermediate
B2
Timeline
Senior Hairdresser
self employed
11.2010 - Current
Freelance Hairdresser
essential beauty care
02.2010 - 10.2010
Therapy Technician and Hair Dresser
preskil beach resort
06.2007 - 01.2010
Hair Designer
sasha coiffure
12.2002 - 04.2004
Certificate - Hairdressing Training Moules 1-6
Cape College
School Certificate - GCE Award
Hamilton Secondary School
Primary Education -
Burrenchobay Primary School
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