Marie Fiona Cendrine Casimir

Monitoring of daily operational KPIs and activities

• Supervise daily activities, provide support to team members and assist GA process lead when required
• Ensure services delivered are aligned to SSC standards (quality and timeframe)
• Escalate issues, root cause analysis and recommend improvements to ensure optimized processes and controls are in place
• Formalize new processes implemented through SOPs

Master Data Management

• Supervise and approve Customer and Vendor creations / modifications and ensure data integrity
• Update third parties records in respect of agreement / instruction received from client (eg: customers not to follow, etc.)
• Create and maintain financial dimensions

Period end closing

• Set on “hold” the different ERP modules as per group time frame established. Once client company accounts analysis is over, “close” the ERP modules
• Run foreign currency revaluation in general ledger, accounts payable and accounts receivable
• Provide GL to module reconciliation / discrepancy reports (bank/ledger, customer/ledger, vendor/ledger …

Communication & reporting

• Provide status to GA Process Lead on tasks completion and pending transactions
• Provide monthly reporting to clients and ensure approvals / validations are received as per agreed SLA
• Lead status meetings with clients
• Provide ad hoc statistics and analysis as and when require
• Respond to auditors’ queries and prepare / compile supporting documentation

• Prepare reconciliation journals for all bank account of client company within the given timeframe
• Prepare journal entries to correct issues identified in company cash book (e.g. missing standing order, direct debit entries etc.)
• Advise client company of any mismatches / variances and follow up with client until all necessary transactions in cash book have been processed to ensure timely resolutions
• Run the bank revaluation reports
• Provide bank reconciliation reports to be approved by client company finance manager.
• Identified and resolved process issues to drive optimal workflow and business growth
• Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.

Accounts Receivable section

• Set up and updated Excel spreadsheets to track financial data as to the daily recording of sales versus banking for all the outlets
• Investigated daily variances and provided assistance to the internal auditor for the discrepancies noted from the Cash Control Sheet
• Banking of office cash and cheques receipts

Accounts Payable section

• Applied proper codes to invoices on accounting software Sage, files, and receipts to keep records organized and easily searchable.
• Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
• Verified items billed against items ordered and agreed price list for all outlets and Head-Office and reconciled differences through follow-up with vendors
• Matching Goods receivable vouchers with End of Month Reports, enquiried and corrected variances
• Proper reconciliation of sundry creditors statement of accounts with discrepancies fully explained
• Ensuring accuracy, completeness and timeliness payments of local suppliers (cheques) and foreign suppliers (telegraphic transfers)
• Coordinated with internal and external auditors to ease up enquiries
• Issuing Purchase Orders to Management Team
• Processed credit card payments and reconciled credit card statements for accuracy in accounting process according to the companies group policies
• Compiled budget figures by reviewing past budgets and assessing expenses for the marketing department
• Monthly reconciliation of the vendors ageing versus the Trial Balance

Filling of MNS Returns

• Monthly Companies returns (VAT & TDS)
• Trimestrial & Yearly returns - (APS & CTX)

Responsible for all taxe returns and payments in a timely and accurate manner - from the workings to the online submission of the MNS platform

• Provide yearly TDS statements to all tenants, contractors, etc...

Secretarial Duties

• Perform secretarial duties as and when requested, draft letters, minutes of meetings, organizing team events
• Petty Cash Holding and Replenishments

• Responded to inquiries from callers seeking information.
• Provided foreign visitors and the Managing Director friendly and knowledgeable assistance in arranging of booking of travel and hotel accomodations
• Created and updated records and files to maintain document compliance for the personals as well as the Quality Control Department and the Management
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Restocked supplies and submitted purchase orders to maintain stock levels.
• Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
• Established administrative work procedures to track staff's daily tasks.

• Entered data into system and updated customer contacts with information to keep records current.
• Created and updated records and files to maintain document compliance as to the current working processes
• Created welcoming environment for customer and acting as a facilitator between the customers and the personals as well as quickly responding to customer inquiries and needs.
• Input data and processed system change to generate accurate reports e.g. controlling physical return of goods, GPS reports
• Virtual Loading of vans via Company Software

• Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
• Incorporated multiple types of teaching strategies into classroom.
• Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
• Supported student physical, mental, and social development using classroom games and activities.
• Incorporated exciting and engaging activities to achieve student participation and hands-on learning.

• Answered multi-line phone system and enthusiastically greeted callers.
• Maintained daily report documents, memos and invoices.
• Maintained office supplies inventory by checking stock and ordering new supplies.
• Entered data into system and updated students' contacts with information to keep records current.
• Created and updated records and files to maintain document compliance.
• Handled daily scheduling tasks and provided administrative support for entire department.